alvartheflakes

[faint locust]

https://stripe.com/docs/disputes/how-disputes-work should help!

[last cloak]

Ok, according to the website it is removed from my account as soon as the dispute is opened, but how does this affect my balance? Does it count or not?

[faint locust]

it takes from your account balance yes

[last cloak]

Ok, I have a problem with stripe fees, they charge me 20€ for each open account for a product that costs 20€.

Each dispute commission costs me the profit of 4 units sold and is killing my business...

[faint locust]

there is a dispute fee of 20euro yes

[last cloak]

Thats crazy

[faint locust]

yep and this is why it's important to try to prevent disputes

https://stripe.com/docs/disputes/prevention

[last cloak]

I can´t afford that

[faint locust]

did you have a coding/technical question? you can raise the dispute/pricing concerns to https://support.stripe.com/?contact=true instead of this technical forum!