merriban

[buoyant bear]

👋 happy to help

[exotic sandal]

hi

[buoyant bear]

what type of Connect Accounts are you using?

[exotic sandal]

express

the user's account is enabled and not yet confirmed, could this affect this?

and payout are set to maual

[buoyant bear]

is this in live mode?

[buoyant bear]

oh! that's what's going on 🙂

[exotic sandal]

yeah

[buoyant bear]

https://stripe.com/docs/connect/manage-payout-schedule#interval-property

[buoyant bear]

that is also a factor in live mode

for payout questions in live mode it's best to contact https://support.stripe.com/?contact=true they are better equipped to help you out

[exotic sandal]

what could be of the payout?