#.rob_m
clear shuttle
left schooner
They will immediately transition to active irregardless of the invoice's payment status initially
May be a subsequent status transition depending on the outcome of the payment and your account settings
orchid sun
Copy that, thanks @left schooner . I take it there isn't any way to toggle this setting?
left schooner
What is the desired behaviour?
orchid sun
Ideally, if the initial payment fails, I'd like it go directly from "trialing" to "past_due". Otherwise, after successful payment, transition to "active"
left schooner
Yeah that's kind of possible, but only after we exhaust all retries on the initial payment: https://stripe.com/docs/billing/subscriptions/overview#:~:text=Payment on the latest,before its due date.
orchid sun
So under active, it states "Active: The subscription is in good standing and the most recent payment is successful. It’s safe to provision your product for your customer."
What seems to be the behavior is that, even before the first payment is successful, the subscription is marked as "active"
When in fact it should be marked as unpaid
left schooner
So under active, it states "Active: The subscription is in good standing and the...
Yup, as explained above that's just how it works when there's a trial involved
Are you collecting payment details upfront before the trial? Or starting the trial without a card? Because you can control this behaviour in those scenarios: https://stripe.com/docs/billing/subscriptions/trials#create-free-trials-without-payment
orchid sun
We do collect payment details up front with a separate $1 charge, and then start the trial on the new actual subscription which lasts 7 days, at which point the payment method is charged
left schooner
Why a $1 charge?
orchid sun
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