#amur0501
harsh yacht
Hello 👋
Can you share an example checkout session where it doesn't show up?
boreal swallow
i create a checkout session
then it should show this page
but bancontact is not on option on production
harsh yacht
Can you share the checkout session ID?
boreal swallow
is that in the url?
or where can i find it
cs_live_b1ZpBUlyw0WZeha2GRCZHBZFlzYwUWgWb6bH6vSQnJxWSx9FcKft6LbU6N
i think it's this
harsh yacht
In the screenshot, you have a one-time product
The checkout session ID you shared is for a subscription
boreal swallow
yeah the screenshot is just from the stripe preview page
this is where the bancontact option should be
harsh yacht
Can you share an example checkout session where you're seeing the payment method listed? You said in test mode you see it
boreal swallow
cs_test_b1voO1D5Sz5ossZhqTDiTuC7dnqi4MBnwTdxtvpZ3wAxgk8Mb8nmCbKCwv
harsh yacht
Huh interesting..
boreal swallow
yeah it's really weird and we cant figure out why
harsh yacht
Yeah this is very strange. Let me pull in a collegue
boreal swallow
👌
strong dockBOT
harsh yacht
Can you try enabling SEPA Direct debit in live mode here?
https://dashboard.stripe.com/settings/payment_methods
bancontact for recurring payment uses SEPA DD
boreal swallow
yeah we'll try, i will let you know if it works
boreal swallow
<@245935605979152384> did that work?
enabling SEPA requires some additional information that we have to fill in which can only be done by our client
so we'll have to wait for that