Wizardy

[solemn echo]

Hi, my colleague had to step away. Could you please summarise your question?

[jade ember]

"details": "Provided identity information could not be verified",
"details_code": "failed_keyed_identity",

after account created: it returns:
failed_keyed_identity

what is the reason for this code?

but after we add document it will disappears

[solemn echo]

What returns?

[jade ember]

"details_code": "failed_keyed_identity"

why this code returns, after validation or after account review

[solemn echo]

Where do you see it?

[jade ember]

api response

[solemn echo]

Have you attempted to verify identity?

[jade ember]

not yet

it will be next step, clearly I understand that we can ignore this code, before identity verification?

[solemn echo]

Yes