#JacquesVivi
autumn kite
winged raptor
👋 happy to help
I'm not sure that the statement descriptor has anything to do with getting higher success rates
if there's a SEPA mandate you shouldn't worry about this
leaden sail
t is a French bank which rejected direct debits and which asked to add "FIRst" in the title of the direct debit
So i'm asking how to do that
Have you an idea ?
"if there's a SEPA mandate you shouldn't worry about this" Is there anything I need to do other than create a paymentINtent for this?
winged raptor
t is a French bank which rejected direct debits and which asked to add "FIRst" i...
that's really odd!
leaden sail
The payments rejected are "pi_3NJdChK5IWeP9lF80RJjQ1AL" and "pi_3NJcuQK5IWeP9lF81M5OtTIT"
winged raptor
are you using subscriptions?
leaden sail
No
winged raptor
oh that makes more sense
leaden sail
Only PaymentIntent
winged raptor
if you want to create a better experience for recurring payments it's better to use Subscriptions
leaden sail
We have talk with Stripe It architecture and with or use case paymentIntent are the best way
Cause we are using connect with lot of specific due date for or clients
winged raptor
if you already have a contact at Stripe it's better to continue working with them
leaden sail
No
It was on the installation
When we have deployed Stripe
I don-t have contact anymore with hiù
winged raptor
ok so you no longer maintained contact with them
ok no worries
would you mind explaining your use-case
leaden sail
I use "SetupIntent" to register the bank account of a user
Then I trigger the paymentINtent in a specific date
Now I need to add "FIRSt" our "RCUR" on the payment INtent send to decrease rejections
Where can I add this informations please ?
winged raptor
you're describing what you are doing now, not what your use-case is
let's forget a sec about the how, and focus on the what
what are you trying to achieve in your business use-case
leaden sail
Ok I will. But juste for informaiton I need a quick solution to this current problem ? I can't change all my developpement right now.
We got 100 clients on connect. Each clients is a school of art and sport. Clients of our clients (Users) are using our plateform to register for the coming year.
Each client (school) have courses and workshops. Each cleint (school) have their own due date transactions.
You can paid once directly. Or in 2 times. Or in 10 times. Or at the begining of the workhop.
leaden sail
Client (school) can also modifie the due date after the registration
winged raptor
You can paid once directly. Or in 2 times. Or in 10 times. Or at the begining of...
each should be modeled into a subscription
leaden sail
https://stripe.com/docs/api/payment_intents/create#create_payment_intent-stateme...
Ok. So "Statement descriptor" is the best, short term, solution for the bank ?
winged raptor
I wouldn't say so, but if your bank says so then you can try it
winged raptor
let me know if you need any more help
leaden sail
Quick question on subscription can you have first amount different from the others ?
winged raptor
yes you can create Subscription Schedules
and they are the best suited option for you
since they can start on a future date, help with installments etc....
leaden sail
ok thanks