cupidbot.ai-account-support | Stripe Developers | Page 1

golden matrixBOT Sep 5, 2023, 10:04 PM

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@mossy trail :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

worldly glen Sep 5, 2023, 10:05 PM

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If you're unable to log in, I recommend using this form instead: https://support.stripe.com/contact/email

mossy trail Sep 5, 2023, 10:07 PM

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I can log in fine

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Is there any way to speak to a real human on the phone? This is affecting my business

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I can have all customers vouch they intentionally paid

worldly glen Sep 5, 2023, 10:09 PM

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I can't help with account-specific issues and verification questions here. You'll need to chat with our support team directly. If you navigate to https://support.stripe.com/contact, you should see available support options on the lower right corner

mossy trail Sep 5, 2023, 10:23 PM

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They have not gotten back to me

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This is greatly affecting my business

unkempt oracle Sep 5, 2023, 10:27 PM

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mossy trail This is greatly affecting my business

Once your at that point where they have blocked your account

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Your already done

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They will refund costumers and close your account

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From personal experience atleast

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You can try appeal tho on dashboard

worldly glen Sep 5, 2023, 10:29 PM

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@mossy trail They'll get back to you as soon as they can. I also recommend clicking on the "Request further review" button in the email you received to see what additional information is required

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