qmathe

[boreal crescent]

👋 happy to help

let me double check

would you mind sharing both your account and the connected account IDs?

[cold snow]

Sure, I can send them. Can I send them through a private message to you (not sure whether that's possible with Discord)?

[boreal crescent]

no here is fine

account IDs don't hold any PII

[cold snow]

acct_1MUAOyA5eL8aQef2
acct_1NQW9DPO2LWZDJ8S

[tawdry jolt]

What you want to achieve exactly here ?

I'm not sure I understand the issue here

[cold snow]

I want to know why I'm not getting the balance transaction list or payout list for the connected account, when I'm using the Stripe CLI from the dashboard page. It works just fine when making the call from the Stripe doc page.

In both cases, I see the same test mode sticker, so I assume it should work in the same way.

[tawdry jolt]

Check if you are logged in with the same Platform account for both your Stripe Cli and Dashboard

[cold snow]

Yes, it's the same platform account

[tawdry jolt]

Can you share some screenhots with the command and the output of each command

[cold snow]

Here are the differences I get between dashboard and doc page…

[tawdry jolt]

Could you please copy past the id of the first transaction in those two tabs ?

[cold snow]

You want the details of each entry in the transaction list for both cases, right ?

[tawdry jolt]

just the id

txn_1234

share both ids

just the first item in each list

[cold snow]

Doc page : txn_1NlChFPO2LWZDJ8SIPZfb0KG
Dashboard : txn_1NliFEA5eL8aQef2d3VmqzmU

[tawdry jolt]

You are not logged in with the same account

Doc page : txn_1NlChFPO2LWZDJ8SIPZfb0KG
AccountId: acct_1NQW9DPO2LWZDJ8S (Le bord du lac)
While
Dashboard : txn_1NliFEA5eL8aQef2d3VmqzmU
AccountId: acct_1MUAOyA5eL8aQef2 (onetip)

[cold snow]

ok, I see. However I didn't know it was possible to be logged with a connected account (acct_1NQW9DPO2LWZDJ8S) in the doc page. There is no feedback about it in the URL or the page itself.

How can I know which account is active on the doc page ?

[tawdry jolt]

Wait, I think there is a bug in the Stripe Workbench which seems not to take into consideration the --stripe-account flag

[cold snow]

Yes, I'm not getting the right results with --stripe-account argument in the dashboard, that looks like a different issue than the one I was asking help for.

Or I'm making a mistake in term of syntax with this argument

Looks like I'm getting the right results in the doc page, because I'm logged in with the connected account (acct_1NQW9DPO2LWZDJ8S), the --stripe-account argument is probably ignored in this case too.

[tawdry jolt]

Im' not sure about this, because on the top right corner of the doc page, it seems you are logged in as your platform Account

[cold snow]

I initially said I was logged in with the platform account on the doc page for this reason. Also there is no banner indicating I'm logged in with a connected account. In the dashboard, there is a banner in this case at the top.

[tawdry jolt]

Or in the Shell docs, the flag is used correctly while in the dashboard workbench isn't taking into account the --stripe-account flag

not sure yet

[fickle ferry]

to be clear, this is probably a bug in the Stripe Shell(the web wrapper that embeds CLI into the docs/Dashboard)