#peter_40675
grave ember
twin vine
Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request
hazy mountain
req_ZQtNE606TTy4Or
since morning i faced this isseues and support team can not give proper inputs
twin vine
Correct, you'll need to change the service agreement for the account: https://stripe.com/docs/api/accounts/update#update_account-tos_acceptance
hazy mountain
yes i already do that
tos_acceptance: {
date: Math.floor(Date.now() / 1000),
ip: accparam.ip,
},
capabilities: {
card_payments: {
requested: true,
},
transfers: {
requested: true,
},
},
twin vine
No, the tos_acceptance[service_agreement] field. See: https://stripe.com/docs/connect/service-agreement-types
Will need to be recipient for this flow of funds to work
hazy mountain
thanks but when ever i do that it get new error like that -- You cannot request any capability other than transfers for accounts that are under the recipient service agreement. For more information on recipient service agreements
tos_acceptance: {
service_agreement: 'recipient',
},
capabilities: {
card_payments: {
requested: true,
},
transfers: {
requested: true,
},
},
twin vine
Seems expected if they have the card_payments capability:
A recipient service agreement clarifies that there is no service relationship between Stripe and the recipient, and that the recipient’s relationship is with the platform. Connected accounts under the recipient service agreement can’t process payments or request the card_payments capability.
Cross-border transfers like this only work in specific scenarios: https://stripe.com/docs/connect/account-capabilities#transfers-cross-border
Note there, US platforms are supported but only with a recipient agreement
twin vine
But its working yesterday
Curious to see an example of that
hazy mountain
sure
twin vine
An actual req_xxx that worked
hazy mountain
ok let me see
currently you have any technical problem???
when i hit transfer account its not showing on logs and accounts also
twin vine
Nothing that I'm currently aware of no. Is this in the Dashboard?
twin vine
Please paste the req_xxx
twin vine
There is one key, subtle difference: req_JxnTIS37dFdxig was made by a GB platform to a GB connected account
There's no cross-border element there. The failing one is from a US platform to a GB connected account – cross-border
hazy mountain
How can we change that to US to GB
twin vine
Change what?
twin vine
It's not. It was made by acct_1LvJNFGcbCus1tTb which is a GB platform/account
twin vine
I believe you can change the platform country in the Dashboard: https://dashboard.stripe.com/settings/account