#feminaagravat_39821 - subscription schedules

1 messages · Page 1 of 1 (latest)

dense oceanBOT
sand crow
rotund basin
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if we create a phases in schedule then will it charge multiple times based on phases ?

sand crow
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Yes, you can set up as many phases as you need to.

rotund basin
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will it charge that many times?

sand crow
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It depends on how you configure it and if you do prorations or not.

rotund basin
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I have one test case let me write it down here.

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User "A" has current membership which will expires on November 12, 2023.

Now he is doing early (advance payment) and purchase the new add-on with it. At the time of early renewal he is turning on the auto recurring.

So now he will have two items

  1. main membership whose expiration after payment will be November 12,2024.
  2. New add-on whose expiration after payment will be Aug 31, 2024.

Now i have turn on the recurring from next billing in 2024.

In this case, how proration works ? because add-on will have more than 365 days to reach date in Nov 12,2024.

sand crow
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Not sure I understand, I think there are additional details I need. For example, what is the payment frequency? Monthly? Is it different for the two things they're paying for?

rotund basin
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Payment frequency is yearly.

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yes there are two items under one package. so they will be paying total amount

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here is the screenshot from my website

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Here user can pay early for GOld Membership and also can purchase the new item like Full Summer Rentals. We he purchase the new item it will have expiration of yearly date based on today.
So Gold memberhsip will have next expiration on 08/18/2025 and full summer will have 08/31/2024
How can i start subscription on this ?

sand crow
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It sounds like you should be creating two different Subscriptions then.

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One for each yearly charge, as it sounds like they'll be happening at different times.

rotund basin
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any other idea than multiple subscription , Because I don't want user to create multiple subscription for one package.
We have total more than 20 add-ons along with main membership.

sand crow
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To clarify, is your intention to have a customer only pay once every year, or if they have multiple items as outlined above would they pay more than once a year?

rotund basin
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My intension to pay once a year.

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I have implemented the proration but it works fine when main memship's expiration is greater than add-ons

sand crow
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Okay, so a single Subscription would probably work then.

rotund basin
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How ?

sand crow
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What do you mean? What specific issue are you hitting?

rotund basin
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How so a single Subscription would probably work then. ?

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Please help that will be great because i am looking for one subscription only.

sand crow
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You would update the Subscription with the new item(s) and disable proration.

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That way the person would only be charged once yearly.

rotund basin
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ok importan question , I think in one subscription we must have all items with same renewal date right ?

sand crow
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Yes.

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That's why I was asking how often they pay you.

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You said once per year, so that would all be on the same date.

rotund basin
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When user pays $300 for main mbership then next date will Nov 12, 2024 and $50 for add-on which has date Aug 31,2024.

NOw i want to match Aug 31,2024 to Nov 12, 2024.

So User have to pay more than $50.

sand crow
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Wait, I think we're talking past each other.

rotund basin
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How can i achive that ?

sand crow
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I asked earlier, " is your intention to have a customer only pay once every year" and you said yes, it was, but now it sounds like you're saying they would pay more than once per year (August and November). Can you clarify?

rotund basin
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user will pay once per year.

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I have implemented the proration .

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it works fine and charge less (difference) amount when there is less duration than main subscription.

Can we charge more in proration ?

sand crow
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So will they pay in August or November?

rotund basin
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November

sand crow
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So why did you mention August?

rotund basin
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But in november they have to pay $50 full amount and extra diff amount for sep-oct-nov.

sand crow
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Okay, let's back up. What have you tried, and why didn't it work?

rotund basin
sand crow
rotund basin
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I want to start one subscription for two different dates subscription items.

sand crow
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You can't do that. A Subscription's items have to have the same dates/periods. But look at the guide I linked above and let me know if you have questions.

rotund basin
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To keep same date, I want that stripe should automatically add extra amount in total.

sand crow
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Please read the guide I linked to and let me know if that will work for your use case or not.

rotund basin
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that's not relevant document.

sand crow
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Why?

rotund basin
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because i want to start subscription for future date.

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So i need help on scheduled subscription.

sand crow
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I thought you wanted a single Subscription?

rotund basin
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Yes Single Subscription.

sand crow
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Are you talking about a customer with an existing Subscriptoin and starting a new, additional Subscription for them with different payment dates?

rotund basin
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I want solution for my existing customer. They have future expiration date. But they are renewing early to Opt for Recurring.

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So recurring should start from future date.

sand crow
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Okay, so create a Subscription in test mode, then update it and add a new item and see if it does what you want.

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That way you can simulate changes over the span of a year to see how things behave.

rotund basin
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ok

sand crow
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Once you try something specific it will either work the way you want or it won't. If it doesn't you can show us what you tried and explain exactly what's not working and then we can help further.

rotund basin
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ok

dense oceanBOT
rotund basin
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I want to create subscription which will be start from date "05/29/2024".

sand jewel
rotund basin
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yes,

sand jewel
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This let's you set up a future start date whenever you want for a subscription

rotund basin
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yes

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now along with this subscription I want to add one more item "XYZ" which be add amount for this current month to 05/29/2024 and then after that 05/29/2024 total amount will be auto recurring.

sand jewel
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You want a single "setup fee" type item added to that first invoice?

sand jewel
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feminaagravat_39821 - subscription schedules