#bimbo1989
1 messages · Page 1 of 1 (latest)
bIYaHT8Q1aDd5zO4gj
I can't find it, could you then just share the whole URL
I see the PaymentLink is created on the Connected account. Have you enabled all Payment Methods for the Connected accounts too?
Yes, I'm sending you a screenshot
this is the account id acct_1Nl9nFHD6bBUQI6n
As you can see, Klarna is activated
You also need to enable it here: https://stripe.com/settings/payment_methods/connected_accounts
Ok, so the settings are different between live and test
What about the custom domain? Can you help me?
You will need to register the domain for the connected account: https://dashboard.stripe.com/settings/custom-domains
Ok, thanks
But there's a problem. Because you're using Custom Connect, you shouldn't be creating Payment Links on the Connected account.
I don't think you can update the branding/domain of the Custom account, because it must be primarily used for payouts. Everything else should be done on the Platform.
Which one?
In any case, this is how it works, so you need to change your flow.
Only followed the official documentation of course
There're different ways, for Standard accounts you can do Direct Charges, and create Links on their account. But for Express and Custom, you should only use those for payouts, and do Destination Transfers from your Platform.
You have to choose between the two, depending on your use case.
This is about Charges, but the same applies to Payment Links:
- Standard accounts can create their own Payment Links.
- Express and Custom accounts only receive transfers from Payment Links that live on the Platform.
No worries, it sometimes gets confusing. Feel free to reach out if you have more questions.