#nathan_blkout
serene olive
timid folio
i've got a problem with my webhooks, everything was working fine and since few days, i've got this message : "Failed to connect to remote host"
I already verified that my url was fine, public and everything's seems to be good
ynnoj tested it and it was the same result
Public good, stripe system down
When i contacted my host support, they asked my if you could give me the response and header of your request with the webhook
Because i'm not apparently the only one in this case
For exemple on this event : evt_1Nkl2gKybFNJTpVV22kMOyJg
past kayak
Looking at the event ID you shared in the previous thread
https://dashboard.stripe.com/events/evt_1NjkRNKybFNJTpVVTsZX6fnA
There were no response headers or body as nothing was returned by the server
timid folio
Yes i just got "Failed to connect to remote host"
Don't know what to do, knowing 1&1 told me that they can't block ip
And i didn't do that, knowing i was in holiday when i happenend ^^'
timid folio
Looking at the event ID you shared in the previous thread
https://dashboard.stri...
Actually, even a simple echo in php can't be shown in response body (already tried)
At stripe side
past kayak
Can you retry an event and see if you're still getting the error?
timid folio
Resend the webhooks or retry a totally new event ?
past kayak
Either
timid folio
Okay wait a bit please
It worked
evt_1NkoRmKybFNJTpVVgF8uKmHm
Could you explain ? Is it temporary ?
past kayak
I have no idea why it worked 😅
The issue seems intermittent, something you'd likely want to talk to your hosting provider.
If you share the exact timestamp of the webhook delivery attempt and the IP addresses listed here
https://stripe.com/docs/ips#webhook-notifications
then they should be able to pull up logs on their end (without needing the exact request header)