#simeng.

1 messages · Page 1 of 1 (latest)

sharp rampartBOT
north raven
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Hi I'd like to doubel check the flow when a auto collect subscription status become unpaid or pass_due

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I have a subscription implemented with a monthly auto collect billing

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I would like to confirm when the subscription becomes uppaid and pass_due.

  1. first attempt of invoice collection failed
  2. All the invoice collection retries failed
sharp rampartBOT
north raven
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and also wondering will the subscription status reset to active automatically when all the unpaid invoices has been paid

knotty coral
north raven
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yeah, the docs just did not mention payment failed indicates a instant payment failure or after all retries.

polar dust
north raven
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That is also a little bit confusing. As the option says mark the subscription as unpaid. Instead of pass_due mentioned in the doc.

polar dust
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It'll transition to past_due regardless

north raven
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oh ok, that does make sense. thx