#antonio.castaneda
uneven cradle
vital arch
Hello! Can you confirm Link is turned off in the Payment methods section here? https://dashboard.stripe.com/settings/billing/invoice
tropic oxide
tropic oxide
If that doesn't do the trick can you give me the Invoice ID so I can take a look...
sure
in_1NkCzOPcHEKg5rZuDQuiEEhs
vital arch
Ah, that Invoice was created on an Express connected account, which we do not recommend (Express + direct charges is not recommended). The Link settings from the Express account were used. I'm not sure there's a way to change them (this is one of the reasons we don't recommend direct charges on Express).
Let me see though...
What is Link set to here? https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts
tropic oxide
in live mode, right?
vital arch
Yeah, you're creating these Invoices in live mode.
Oh, sorry, I sent a test mode link.
My bad.
tropic oxide
vital arch
Try switching that to blocked and see if it makes any difference.
tropic oxide
to check it, do I have to create a new invoice?
vital arch
Yes.
vital arch
Yeah, I don't think you'll be able to change it. Can you tell me more about why you're using direct charges on Express accounts?
tropic oxide
I don't really remember, I think because of the idea that it would be easier and faster for the clients (tenants or companies) -of the platform that we are developing- to create a Stripe Account
vital arch
You should be using destination charges with Express accounts: https://stripe.com/docs/connect/charges#destination
If you use direct charges with Express accounts you're going to run into various other issues. This is just the first one you encountered.
tropic oxide
got it, to do that I only have to change some code as is mentioned here? https://stripe.com/docs/invoicing/connect#destination
vital arch
It depends how far along you are, but with destination charges the payment objects (Invoices, Payment Intents, etc.) exist on your platform, not the connected account, so the changes you need to make may be more extensive.
tropic oxide
From what I am reading, also the customers should be created in the platform account and not in the connected account. But what we require is that each connected account has its own customers and invoices. You see, the system we are making is multi-tenant, so each tenant should have some independence
vital arch
Yeah, that's correct, the Customers and Invoices would exist on your platform as well.
You can add metadata to them to identify them as belonging to a particular account if that would help: https://stripe.com/docs/api/metadata