#karansoni
torn mirage
zinc spear
In one of the article, it has specified that i can click on a link to increase the limit but it is redirecting me to the stripe dashboard
Hi. What article is it?
zinc spear
Have you tried contacting Stripe Support? https://support.stripe.com/?contact=true
zinc spear
No one is helping out.
What do you mean by this? Are you not getting a reply? Or are they not willing to increase your limit?
cyan crag
and every time i chat with them, they take 1-1.5 hours with 3-5 mins, 3-5mins etc. and then i get a reply that we are raising a ticket and you will hear back on email.
zinc spear
I see. I'm sorry for your experience, I am sure they will get back to you when they have a solution. I can't help with this kind of issues, unfortunately.
cyan crag
i am loosing my clients
and it is been 5 days, they are just checking on it.
Any wayout for faster resolutio?
anything you can recommend
zinc spear
I really don't know what's the process on their side, I'm sorry.
Is this only concerning intant payouts?
Can you use normal payouts instead for now?
cyan crag
actully i was using normal payout previously, now i have asked end users to add their debit card as external account. and most of them has added debit cards, normal payout is not working for debit cards. now again i have to ask end users to move to bank account
zinc spear
I see. You either have to ask your clients for a backup bank account, or wait for the support to come back to you.
cyan crag
okay , thanks for the help