#karsh
wanton light
vague mountain
I'm doing a test payment (with test api keys) on a connected account.
Could you please share the PaymentIntent Id ?
rose fossil
pi_3NixzNQTTVUuUszO0RoqDAMP
vague mountain
For example there was this event payment_intent.succeededevt_3NixzNQTTVUuUszO02FXj7VA
it was sent to this webhook endpoints:
we_1LfnnHKWokmZWsWf0wYSuwuA and we_1KYg88FhmmKwfzK9gIcmF1Qm
rose fossil
Hmm I can't seem to find that event - not in the platform account nor the connect account
And when I check out those endpoints I see that they're on live mode, but the purchase was made on test mode 😦
(the webhook endpoints)
rose fossil
THis is the connect account id: acct_1M9PD4QTTVUuUszO
Platform I need to look where to find it, one moment
vague mountain
THis is the connect account id: acct_1M9PD4QTTVUuUszO
When you log in as this Connected Account, you'll see the Event:
https://dashboard.stripe.com/test/events/evt_3NixzNQTTVUuUszO02FXj7VA
rose fossil
Thanks okay I found that now 🙂
I guess our platform id is: acct_1M9PD4QTTVUuUszO but not 100% sure
It's called Kenn**
vague mountain
I guess our platform id is: acct_1M9PD4QTTVUuUszO but not 100% sure
No this is your Connect Account
vague mountain
Your platform Account Id should be this one: acct_1It6V3KWokmZWsWf
You need to log in to your dashboard as the Platform Account
rose fossil
YEs that's correct, that's the platform ID
So my confusion is: this payment_intent is done in test mode.
It has sent webhooks to live mode endpoints
vague mountain
Which live mode endpoints ?
rose fossil
The ones you mentioned:
we_1LfnnHKWokmZWsWf0wYSuwuA and we_1KYg88FhmmKwfzK9gIcmF1Qm
They're live mode webhooks
warm marsh
👋 taking over for my colleague. Let me catch up.
rose fossil
Actually I can't find this one:
we_1KYg88FhmmKwfzK9gIcmF1Qm
Not sure where this is set up. Don't see it in live or test mode on the platform account
warm marsh
For Connect webhooks, it’s important to note that while only test webhooks will be sent to your development webhook URLs, both live and test webhooks will be sent to your production webhook URLs. This is due to the fact that you can perform both live and test transactions under a production application. For this reason, we recommend you check the livemode value when receiving an event webhook to know what action, if any, should be taken.
rose fossil
Hmm okay, then how can I make sure this test payment sends a webhook to my development webook URLs?
BEacuse that didn't seem to have happened
warm marsh
do you have an existing endpoint where you think it should be sent to but it's not being sent to that endpoint?
warm marsh
I'm checking
rose fossil
Thank you!
warm marsh
would you mind trying again?
all I can think of is maybe the fact that the webhook endpoint was created a couple of minutes before the event
maybe there was not enough time for the new webhook endpoint to be used for that event
rose fossil
Okay I'll try again
Wait actually
That endpoint is a copy of a much older one: https://dashboard.stripe.com/acct_1It6V3KWokmZWsWf/test/webhooks/we_1KKhiWKWokmZWsWfaPyStApZ
I've done a couple of test payments today using a connect account and they all don't show up.
However in that older one you do see some events from august 18
The only difference I could find so far is that it seems like the ones that DO show up, are made with a connect account that can be found here:
https://dashboard.stripe.com/acct_1It6V3KWokmZWsWf/test/connect/accounts/overview
So in the 'connect' tab of the platform account (still having test mode enabled)
Here's a link to the payment that I do see show up: https://dashboard.stripe.com/acct_1It6V3KWokmZWsWf/test/connect/accounts/acct_1Mlp2HHBmPdAQy8E/payments/pi_3NgZhHHBmPdAQy8E1Zss2zru
warm marsh
ok so basically what happened is that the connected account acct_1M9PD4QTTVUuUszO is only connected to your platform in live mode and not test mode
rose fossil
ah...
I'd like to fix that for all the connect accounts
Is that possible or is this just how it is
warm marsh
in that case you would only receive the events from both live and test events to your live endpoint
rose fossil
We're just using the onboarding wizard, they're all standard accounts
warm marsh
just to describe the different flows
your case is the left bottom one
whereas what you need is the right scenario
rose fossil
Are these from internal docs? if not I'd like to see all the context around it 😄
And yes i'd love the right scenario
warm marsh
so you need to create the connection both in live and test modes
rose fossil
Can you point me to the docs for that?
As far as I understand now, that connection is made during the onboarding wizard from stripe
warm marsh
you can use https://stripe.com/docs/implementation-guides/standard-connect/connecting-accounts#oath-link for test mode
warm marsh
As far as I understand now, that connection is made during the onboarding wizard...
in live mode only
rose fossil
Okay, and does this replace the current flow?
warm marsh
no
rose fossil
Or the link you gave me is on top of that
warm marsh
this is additional only when you need to connect in test mode as well
rose fossil
Okay
I'm reading that the user needs to click a link to take them to stripe - can we do this all in the background automatically or is that not recommended
warm marsh
you shouldn't connect with all of your Connected accounts in test mode
you just need to have one for testing purposes
warm marsh
yeah
rose fossil
Finally, this has bothered me for a long time (had chats about this a year ago already but never had a solution)
Thanks! Another think for on the backlog.
Appreciate it! Have a good day