#stig
normal lodge
honest rose
Is the migration on the same Stripe account or different one?
gentle rapids
Sorry, how so?
They are not accepting Stripe payments on their Wix site
And do not have a Stripe account currently. All subs are in Wix Payments
honest rose
Ah I see! Stripe is also a payment processor for Wix, so I was under assumption that you might have a Stripe account already: https://support.wix.com/en/article/connecting-stripe-as-a-payment-provider
gentle rapids
Gotcha - currently thats not the case; we could implement prior to migrating subs if easier then, too.
honest rose
Since you don't have an account with Stripe that Stripe doesn't have the products, prices, subscription and payment method details, you will need to re-create them in stripe that matches the existing one with subscription API: https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements
Payment method should be re-collected since Stripe doesn't have the payment method information
gentle rapids
Ultimately, looking for a solution that does not require subscribers to re-enter billing info out of fear of spiking churn
gentle rapids
Since you don't have an account with Stripe that Stripe doesn't have the product...
We can do that.
gentle rapids
Payment method should be re-collected since Stripe doesn't have the payment meth...
Is there a way to avoid this?
Btw, thanks so much for your super fast responses - I was not expecting this! Very pleasant surprise. Cheers!
honest rose
Is there a way to avoid this?
I'd recommend reaching out to Wix to check if it's possible to export the payment method details to Stripe and how the process will be like
gentle rapids
Ok - is there a specific report / export I should be requesting?
honest rose
I'm not familiar with such kind of migration process. I'd recommend checking with Wix if they have such migration process in place. If not, you will have to re-collect the payment method details