#tt-subcription-schedule

1 messages · Page 1 of 1 (latest)

violet portalBOT
stark wolf
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Hello do you have the ID of the invoice that was created this way? As far as I know cancelling the subscription should work the same prorations-wise. Not sure why you saw different behavior

wheat radish
stark wolf
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Thanks for the ID, checking in to this and will get back to you

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Can you show me your code for setting up this cancellation?

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Or do you have a request ID (req_123) from a time you set up a cancellation this way?

wheat radish
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Now i will cancel again to this subscipriton. Because my bussiness is complex and method cancellation too

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@stark wolf can you recheck again. I had cancelled this subscription

stark wolf
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Thanks for doing that again. Will check your logs

wheat radish
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The logic to add SubscriptionSchedulePhaseOptions is complex so i skip it and take two snapshot about it

stark wolf
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And is the goal to charge the prorated ammount immediately and still let the subscription be active? Or do you also want the subscription to be cancelled immediately?

wheat radish
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My business about method cancellation is ok. But when use want change to another subscription we want to charge the prorated ammount immediately.
Now i change subscription and you can see my information about invoice of sub. The invoice is pendding to 17 Step. We want it charge inmediately

violet portalBOT
wheat radish
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This case happen when i change from yearly to monthly sub

stark wolf
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Though I am not immediately sure how that would work in your scenario. Can you tell me more about what it looks like when you switch from a yearly to monthly sub?

wheat radish
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When i sub subscription monthly with one phase in schedule -> Canncel -> Change to subscription yearly

untold panther
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tt-subcription-schedule

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@wheat radish can you give a concrete example of what you're looking for with example dates. Like on August 1st I pay $100, then on Aug 15 I do X and expect to pay Y or similar?

wheat radish
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Wait me one minute. I will capture screenshot

untold panther
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Try to explain it with words, no need for a screenshot

wheat radish
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August 1st I pay $10 -> Update subscription schedule to cancel at 1 Sep -> change product at 5 Aug -> expect charge the prorated ammount immediately at 5 Aug

untold panther
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Okay so when you make that change on August 5, what do you do? Why are you using SubscriptionSchedule in this case?

wheat radish
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Update subscription with SubscriptionService and use SubscriptionSchedule to remove old phases
I need SubscriptionSchedule to control some phase
Can you suggest me other way ?

untold panther
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I don't really get what you're trying to do. Why do you have a schedule at all here? Your concrete example looks like a normal Subscription to me