#bebourdain

1 messages · Page 1 of 1 (latest)

pearl pantherBOT
vagrant marten
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Can you share an example payment intent id where this is happening?

quartz lark
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This is exactly what he sees in the UK.

screencapture-create-sharedconstructioncontent-checkout-2023-08-11-14_49_59.png
vagrant marten
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I need a payment intent id to investigate the issue

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But if you share a payment intent id where this is happening I can investigate

quartz lark
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Okay, every time this Payment Element loads it should create a Setup Intent correct? (We work with Setis, not Payment Intents)

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First Try:
req_7ipmSx07dWYWEq

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Second Try: req_VeRzdHGAPxt2c9

ornate flare
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Hey there, join here to help out -- taking a look

quartz lark
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Hello

ornate flare
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Can you clarify if this is consistent (affecting all accounts/payments) or only happening sometimes?

quartz lark
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We only have 1 UK user at the moment, so unkown.

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For him though, it is consistent. UK Bank Transfer nor BACs have ever appeared on his Payment Element

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Eventhough, on Preview BACs does.

ornate flare
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Ok, gotcha, thanks

quartz lark
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Yeah man, also what is Synthrider in reference too?

quartz lark
ornate flare
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General enjoyment of synthwave music, a character that appears in the lore of some artists 🙂

quartz lark
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Is it same for UK Bank Transfer?

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Hahaha badass.

ornate flare
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Bank Transfers are a bit different, because there is nothing to set up or validate

quartz lark
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How do we do this:

quartz lark
ornate flare
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That's with a payment intent using setup_future_usage -- ie, taking a payment now and want to save the details for later too

quartz lark
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following

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Okay

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Confirm, so BACs as a PAYMENT intent, is fine

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But not as a SETI

ornate flare
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Similarly you can use bank transfers with the payment element in payment mode and it will display the receiver account details

quartz lark
ornate flare
ornate flare
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But

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I mean, if you have a specific amount you want the customer to pay now, you can set up a payment intent and enable bank transfers for that

quartz lark
ornate flare
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The payment element can be used to auto-show the receiving account details for them to transfer to

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For a setup intent this doesnt make sense, there is nothing for the customer to do

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The receiving account details (funding instructions) can be shown to the customer at any time at your discretion

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But, i can see why you might want the PE to be used there too, i can file some feedback about this

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ie, the setup intent would show the funding instructions for you just like the payment intent

quartz lark
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Okay, so if I am hearing this right, the SETI is preventing BACs from displaying. If we changed that to Payment Intents (which sadly, we cannot do because in our software we do not know the amount at that time), would not be an issue. Then the UK Bank Transfers is an issue because there really is nothing to display (since it is a push from their client). That say, you're going to give feedback that UK Bank Transfer could be shown here to make it analogous to how we see Bank Transfer displayed on an invoice.

ornate flare
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Yep, exactly.

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So for the time being, you'd need to inform your customer of the bank transfer option outside of the payment element, if they want to use that to pay you later, you can show them the funding instructions following the doc i linked

quartz lark
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Correct and I am assuming the reason you do not Bank Transfer here is because often, we want this to be a pay-wall. Which for my particlar business case is not needed.

ornate flare
ornate flare
pearl pantherBOT