tymm

[toxic flame]

hello! how did you get to this? Have you tried again?

[vast bough]

i advance the time of one of my customer

tried refreshing but still the same

tried logging in and accessing from incognito browser still the same so not cache issue hmm

[toxic flame]

can you share the customer id?

[vast bough]

seems like i cant access anything

[toxic flame]

do you know your account id off the top of your head maybe?

[vast bough]

i give u the email?

[toxic flame]

i'd suggest reaching out to Stripe Support via https://support.stripe.com/contact/email (provide your email there), they'll be able to look into this and get back to you

[vast bough]

i have one customer id that i messed with earlier, are u able to use that?

cus_OAyeIUjdy6K8vd

[toxic flame]

hmmm, yeah i'm hitting the same issue with your account, but it'll take a while to look into, write in to that email so that we can look into it and get back to you. Provide that customer id for us to easily identify your account too

@vast bough oh hey, i think it's working again, could have been a short hiccup

[vast bough]

still the same from my side....

and i did send email to ur support

but i think they might take a long time to get back to me. appreciate it if u could look into it for me, thanks 😄

[waxen moon]

👋 taking over for my colleague. Let me catch up.

[vast bough]

ok seems like its working now

[waxen moon]

perfect! let me know if you need any more help

[vast bough]

any idea what happened?

[waxen moon]

not sure to be honest, someone from support will get back to you soon