#austindigital
smoky glen
1st question is it possible to add bank trsnfer into initial subscription?
Not sure I understand. Are you asking if you can allow the customer to initially pay with bank transfer?
2nd question how do I allow users to be able to have bank transfer as there payment method and be able to switch between card or bank transfer?
The customer portal should just allow you to manage payment methods AFAIK
idle nimbus
``` 1st question is it possible to add bank trsnfer into initial subscription? `...
1st question yes i want them to pay with bank transfer initially. 2nd The customer portal doesn't show the option of adding a bank transfer
I'm using test mode currently
what is AFAIK?
smoky glen
as far as i know
idle nimbus
To add to the 2nd point i added bank transfer in the settings > payment methods under ready to integrate but doesn't show it in https://dashboard.stripe.com/test/settings/payment_methods
when i try to add to customer portal
smoky glen
So for the first question yes you can. If you've enabled the payment method the customer should just be able to select it in the Checkout session and pay with bank transfer. And for the second question, you should be able to add bank transfer payment methods in the portal if you've set it up correctly
So you did enable the payment method in settings?
idle nimbus
to the first anwser I tried using stripe.checkout.sessions.create({mode: "subscription"}) with mode subscription it said that you can only use bank transfer with mode payment(so one time payment), So are you talking about through the dashboard uinder the customers section > payment methods to add it? To the second question I did enable bank transfer in settings > payment methods > eligible but when i go through customer portal > payment methods > manage > select platform > i select no platform > and no option of bank transfer is on there
smoky glen
Oh. Maybe bank transfer isn't supported for Checkout subscriptions yet. We have this guide that shows how to do it with a customer integration: https://stripe.com/docs/billing/subscriptions/bank-transfer
Can you share the request id where you tried to create a subscription checkout session with bank transfer?
smoky glen
Ok thanks
Yeah looks like we don't support bank transfer subsriptions via Checkout just yet unfortunately
idle nimbus
gotcha does that mean the customer portal also when updating subscriptions or do you know what I'm doing wrong with that?
its not an option here...below
but I configured it here...below
idle nimbus
settings/payment_methods and i go through customer portal > payment methods > manage
for the top screen shot
smoky glen
Oh ok. So then what's the bottom one? Just trying to figure out where you did enable it
fresh gladeBOT
idle nimbus
the bottom is here
agile spindle
👋 hopping in here since codename_ducchess has to head out soon - give me a minute to catch up
idle nimbus
ok
agile spindle
So that bottom screenshot - it still shows Bank Transfer has "configure" next to it. Did you fully enable it?
idle nimbus
hmmm where do i go to do that? because I thought it was supposed to be in the top screen shot location but couldn't find it in there
agile spindle
I mean at this URL - https://dashboard.stripe.com/settings/payments
It doesn't loook like it's fully configured?
idle nimbus
when i click configure it just shows this and i saved it..
am i missing some other configuration option
and below at the url you gave this is what it shows "LIVE" just cards not bank transfer not sure if that matters
agile spindle
Yeah I think I'm getting all turned around by these settings as well
Let's back up for a minute
You're trying to enable the bank transfer payment method on the customer portal right?
idle nimbus
yea correct
thought all i had to do is go to customer portal and add it as a payment method... I just looked up supported payment methods and I don't see bank transfer.....So bank transfer is not supported in the customer portal?
agile spindle
Yeah I don't think it would make sense to support in the customer portal - is there a specific reason you want it there? I believe the flow you really want is to enable bank transfers on the Invoice itself, and then when you user goes to the customer portal they can click on any unpaid invoice and get taken to our hosted invoice page (which should show bank transer as an option)
idle nimbus
Oh ok I was thinking of allowing the user to change from card to bank transfer subscription if they wanted to instead their card payment method. Which was why I was looking for the option in the customer portal like ex.
ACH Direct Debit I believe i understand what your saying just to have it on all invoices as an option for them to pay. Question: I added bank transfer as a payment method on the invoice is it only going to show the bank transfer information on the invoice if i add bank transfer account to the customer?
agile spindle
If you enable bank transfers on the invoice we'll show it on the Hosted Invoice page as an option w/ all the details/payment instructions they need to finish payment
You'll probably want to read https://stripe.com/docs/invoicing/bank-transfer
idle nimbus
I gotcha i checked out that page.. So adding bank transfer to the customer subscription through the stripe ui like (customer portal/checkout) is not possible i need to either add my own ui or just manually add payment method to customer on dashboard
agile spindle
We do support it in the hosted invoice page https://stripe.com/docs/invoicing/hosted-invoice-page
That's the page that would get emailed to your customer automatically if you're using collection_method: send_invoice