#farhan1212
turbid folio
hollow lance
When I use same card for a payment link (checkout), it works perfectly
safe rose
Can you share the payment intent id of the failed payment?
hollow lance
I could find "pending_setup_intent": "seti_1NaNtqEMaWP6ZjJopsU5fBd2",
is this what you need to check?
or please tell me where I can find intent id?
hollow lance
"id": "sub_1NaNtpEMaWP6ZjJodEsnkkH8",
safe rose
That's also not a failed payment
hollow lance
Can you pls join me on Google Meet?
hollow lance
Sorry I send you another one
hollow lance
"id": "sub_1NaNtpEMaWP6ZjJodEsnkkH8",
But the payment was not deducted from my card
and please check "id": "sub_1NaOGMEMaWP6ZjJoMoyGEgJm",
this one was failed
please help
idle hamlet
@hollow lance please don't spam the main channel and be patient
Server is busy so it would take a while for us to look
hollow lance
Sorry
idle hamlet
can you delete the message from the main channel and move it here?
hollow lance
I cannot see my message there
idle hamlet
The invoice payment requires 3DS
https://dashboard.stripe.com/payments/pi_3NaOGMEMaWP6ZjJo1VFiE7i2
hollow lance
what is 3ds
idle hamlet
Not sure what you mean by that
hollow lance
i am doing this $intent = $stripe->setupIntents->create(['usage' => 'on_session']);
"id": "sub_1NaOGMEMaWP6ZjJoMoyGEgJm",
why it requires 3ds?
idle hamlet
It is required by the issuer. If you read the docs above, it explains it clearly
hollow lance
is there any other easy way?
idle hamlet
I don't really understand what you mean by easy way. The payment needs authentication from the customer. if the customer doesn't authenticate then it would fail.
The authentication is prompted by the card issuer/bank and Stripe has no control over it.
This is how payments work
hollow lance
you mean maybe if i use another card, it may work?
idle hamlet
It could, yes. However, europe has strict 3DS requirements so you'll likely see this behaviour with most issuers.
hollow lance
Okay, can you please specify which changes I would need to make?
if I share my js code pls?
idle hamlet
Sorry, our docs explain everything you need.
I'd recommend reading through the docs carefully and following the step by step instructions. We can't help you write your code
That's something you'd need to handle on your own
hollow lance
thanks