#stefan95_41

1 messages · Page 1 of 1 (latest)

tiny lanceBOT
worthy nest
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Hi there!

tacit elm
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Hi)

worthy nest
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An invoice contains a PaymentIntent, and a PaymentIntent contains a Charge.
So when an invoice is paid, you also get a PaymentIntent succeeded and a Charge succeeded event.

tacit elm
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but looks like charge succeeded event occurred faster than paymentIntent

worthy nest
tacit elm
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okay, thank u

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and one more

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can I turn off auto payment retying?

worthy nest
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You mean when an invoice fails?

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Are you using Subscriptions?

tacit elm
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yes, right

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and I a little bit confused about stripe says Stripe doesn’t retry payments if the:

Payment method is unavailable.

worthy nest
tacit elm
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Why does it still try to retry payment if I deleted credit card?

worthy nest
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It depends on your dashboard settings. Note that the settings will only apply to new subscription you create or existing subscription after they changed their billing period.

tacit elm
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I mean why does stripe try to retry failed invoice if there is no credit card?

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as docs said Stripe doesn’t retry payments if the Payment method is unavailable, and in my case i deleted credic card 1 day before renewal

worthy nest
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Can you share a subscription ID (sub_xxx) where you saw this?

tacit elm
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sec

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sub_1NYDoDGK2CM835a5qVe6UTkK

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customer cus_OKtbDRBRjxcGWp

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in_1NYx1TGK2CM835a5NyrmzwxD

worthy nest
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Sorry for the delay, Discord was busy. Are you still here?

tiny lanceBOT
tacit elm
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yes)

random oasis
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Hey! Taking over for my colleague. Let me catch up.

random oasis
tacit elm
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invoices/in_1NYx1TGK2CM835a5NyrmzwxD

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in my dashboard

random oasis
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Ah ok I see what you mean, that retry will occurs in case there'll be a new payment method set I think.

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To avoid that, you should attach/collect a payment method when creating a Subscription.

tacit elm
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atach to a subscription?

random oasis
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yes after collecting the payment method or confirm the subscription with that payment method.

tacit elm
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specific subscription*

random oasis
tacit elm
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thanks u so much