hesternal

[grave eagle]

If you are the customer and would like to request for a refund, I'd recommend reaching out to merchant (the service provider)

If the merchant doesn't respond to your refund request, you may raise the dispute request to your card issuing bank

[robust portal]

how do i request a refund

and i dont think they would do it they banned me from the server already because i was complaining

[grave eagle]

As your relationship is with the merchant, refund can only be performed via the merchant. If the merchant doesn't address your request, you may file a dispute with you card bank, so that they can work with the merchant to resolve the refund

[robust portal]

and if he chooses not to then i dont get it?

[grave eagle]

If you're able to prove why refund is needed with legit reason, your card bank will work out for you

[robust portal]

okay thank you for the help and your time i appreciate you so much!