G33KM44N38 | Stripe Developers | Page 1

robust tartanBOT Jul 27, 2023, 9:05 AM

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upbeat gale Jul 27, 2023, 9:06 AM

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I'm not sure I understand what a billing mandate is? Can you elaborate?

timber ferry Jul 27, 2023, 9:06 AM

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a paper that give the right to stripe, to make billing note for our customers (on our platform), cause I'm from france and I have to add it on our contract

upbeat gale Jul 27, 2023, 9:08 AM

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Well we generate mandates on a per customer basis for specific payment methods (like SEPA, etc). Is that what you're referring to?

timber ferry Jul 27, 2023, 9:10 AM

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I'm not sure if this is that, I'm assuming that you are speaking about the receipts ?

Can I book a call with one of your technical teams ?

upbeat gale Jul 27, 2023, 9:12 AM

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timber ferry I'm not sure if this is that, I'm assuming that you are speaking about the recei...

Not receipts, no: https://stripe.com/docs/payments/sepa-debit#debit-notification-emails

SEPA Direct Debit payments

Learn about Single Euro Payments Area (SEPA) Direct Debit, a common payment method in the European Union.

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We don't do calls here, you can speak to somebody at support: https://support.stripe.com/support

timber ferry Jul 27, 2023, 9:12 AM

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What I'm looking for is a docuement like a contract, where your company and our agreee, to give you the right to be able to make receipts, (for the legal part)

upbeat gale Jul 27, 2023, 9:13 AM

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You should speak to support then

timber ferry Jul 27, 2023, 9:13 AM

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alright thanks for your time

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