#aayush
1 messages · Page 1 of 1 (latest)
Hi
Could you please share more details about your ask ?
yes sure
I am using the stripe recurruing payment model in my application, and when a recurring payment fails i want to notify the user by sending a email.
i have enabled this settings but the emails are not being sent
In test mode, Stripe doesn't send emails
ohh alright but is this configuration correct?
you need to add you own custom link too.
and what if i need to write my own email trigger how do i do it?
so, what is that actually?like what kind of custom link
You need to listen to webhook event invoice.payment_failed and trigger you own logic for recovery:
https://stripe.com/docs/billing/subscriptions/webhooks#payment-failures
The link to your website, where your customer can update their payment methods
okk alright.
if i trigger a email here will it be sent in test mode?
no only in live mode
alright thanks.