aayush

[main lagoon]

Hi
Could you please share more details about your ask ?

[proud creek]

yes sure

I am using the stripe recurruing payment model in my application, and when a recurring payment fails i want to notify the user by sending a email.

i have enabled this settings but the emails are not being sent

[main lagoon]

In test mode, Stripe doesn't send emails

[proud creek]

ohh alright but is this configuration correct?

[main lagoon]

you need to add you own custom link too.

[proud creek]

and what if i need to write my own email trigger how do i do it?

[proud creek]

so, what is that actually?like what kind of custom link

[main lagoon]

You need to listen to webhook event invoice.payment_failed and trigger you own logic for recovery:
https://stripe.com/docs/billing/subscriptions/webhooks#payment-failures

[main lagoon]

The link to your website, where your customer can update their payment methods

[proud creek]

okk alright.

[proud creek]

if i trigger a email here will it be sent in test mode?

[main lagoon]

no only in live mode

[proud creek]

alright thanks.