Mr.Medi | Stripe Developers | Page 1

sonic flumeBOT Jul 18, 2023, 10:20 AM

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digital fern Jul 18, 2023, 10:22 AM

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is a technical question about the development of the billing portal

sonic flumeBOT Jul 18, 2023, 10:24 AM

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Mr.Medi

ionic cradle Jul 18, 2023, 10:25 AM

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Hey! What specifically is the issue?

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Are you using the no-code flow?

digital fern Jul 18, 2023, 10:26 AM

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Yes, Im following this guide https://stripe.com/docs/customer-management/activate-no-code-customer-portal, in the section share portal link I introduce my email in the billing login URL, but I dont receive any email

ionic cradle Jul 18, 2023, 10:27 AM

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Ok, and is there a Customer object that corresponds with the email you're inputting?

The login link doesn’t reveal whether a matching customer with the same email address is found or not. If a one-time passcode isn’t received, ensure the email address entered matches the email address of an existing customer.

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Is there an error thrown in the UI?

digital fern Jul 18, 2023, 10:27 AM

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Yes, Im testing both in the test mode

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in the ui just says If email is active with ..., you'll receive a link. The link will be active for 30 minutes.

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i can send you the request id if you want

ionic cradle Jul 18, 2023, 10:28 AM

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Can you share the cus_xxx that the email address you're using maps to?

ionic cradle Jul 18, 2023, 10:28 AM

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digital fern i can send you the request id if you want

Not sure if there is one?

digital fern Jul 18, 2023, 10:29 AM

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in the headers I see the request-id, but im not sure if that belongs to the stripe logs

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this is the customer id cus_OAbWyKIbQv0HyB

sonic flumeBOT Jul 18, 2023, 10:30 AM

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ionic cradle Jul 18, 2023, 10:32 AM

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digital fern this is the customer id cus_OAbWyKIbQv0HyB

And the email here is correct? Let me check

digital fern Jul 18, 2023, 10:32 AM

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Yes, Im entering the same email

ionic cradle Jul 18, 2023, 10:33 AM

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I'm checking internally and we've definitely sent magic links to that address. Did you check your spam?

digital fern Jul 18, 2023, 10:33 AM

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yes...mmm then maybe is because of the forwarded email that blocks it?

ionic cradle Jul 18, 2023, 10:33 AM

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4 in the past ~20 minutes

ionic cradle Jul 18, 2023, 10:33 AM

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digital fern yes...mmm then maybe is because of the forwarded email that blocks it?

Yeah, maybe

digital fern Jul 18, 2023, 10:34 AM

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I will check it out then. Thank you

ionic cradle Jul 18, 2023, 10:34 AM

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Just tested it myself and it's working at my end

digital fern Jul 18, 2023, 10:34 AM

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im testing it with my email

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perfect! thank you

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It was due to the forwarded

#Mr.Medi