e8.kyle | Stripe Developers | Page 1

bronze bladeBOT Jul 10, 2023, 1:19 PM

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wind granite Jul 10, 2023, 1:20 PM

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There are two parameters for this, trial_end and trial_period_days
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-subscription_data-trial_end
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-subscription_data-trial_period_days

dark ore Jul 10, 2023, 1:26 PM

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Thanks, Pompey - Is there a no-code implementation of this? I'm not a dev 😄

wind granite Jul 10, 2023, 1:30 PM

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Yes, Payment Links and pricing tables are the flows that you will be interested in here. They should both support trials as far as I know, the dashboard UI will have a place for you to say how long the trial should be if I remember correctly https://stripe.com/docs/payment-links/create

Create a payment link

Create a custom payment page without using code.

dark ore Jul 10, 2023, 1:30 PM

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Yeah, it does - but the problem is this:

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Do I get a trophy if I stump support?! please say yes, please say yes!

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😄

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Let me rephrase my question:

In stripe checkout, how do we require customers to input 3ds on checkout session if we use trial period?

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Because if we don't do this, the auto-charge doesn't work when trial is over. It errors, saying 3ds authentication needed.

wind granite Jul 10, 2023, 1:41 PM

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Is that screenshot from setting the trial period on the price itself?

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I think that is no longer recommended because the current best practice is to set them on the payment link itself

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Also do you get a decline, or are your subscriptions just stuck because 3DS is needed? We have a setting in your subscription settings that can have Stripe automatically reach out to the user when 3DS is required of them

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The bank always decides when to ask for 3DS so sometimes, it won't ask even if you haven't authenticated and sometimes it will ask despite being previously authenticated. This can happen on any recurring payment so it is best to have a way to handle that

dark ore Jul 10, 2023, 1:44 PM

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wind granite Is that screenshot from setting the trial period on the price itself?

Yes - it's set at the product level, when creating price.

dark ore Jul 10, 2023, 1:45 PM

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wind granite Also do you get a decline, or are your subscriptions just stuck because 3DS is n...

Subscription is stuck because 3DS is needed.

dark ore Jul 10, 2023, 1:47 PM

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wind granite The bank always decides when to ask for 3DS so sometimes, it won't ask even if y...

How can we handle that? With the stripe automatic reachout?

wind granite Jul 10, 2023, 1:54 PM

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Whoops I mean tot link to that

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https://dashboard.stripe.com/settings/billing/automatic

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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You can find that setting in the "Manage payments that require confirmation" section

dark ore Jul 10, 2023, 2:11 PM

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Ok thanks - I edited my settings.

#e8.kyle