bd_doobot | Stripe Developers | Page 1

fallow pantherBOT Jul 10, 2023, 8:26 AM

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iron zodiacBOT Jul 10, 2023, 8:26 AM

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:question: @unborn otter Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

unborn otter Jul 10, 2023, 8:36 AM

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We did this already and have been ignored. Advise any other options?

copper raptor Jul 10, 2023, 8:37 AM

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@unborn otter let's keep talking in this thread please

unborn otter Jul 10, 2023, 8:37 AM

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Okay

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I was not sure if it was bot or what

copper raptor Jul 10, 2023, 8:37 AM

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In this channel we can't provide additional help for this kind of issues, unfortunately.

unborn otter Jul 10, 2023, 8:37 AM

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We have finished our devs and setting up stripe which we have had account for 6+months

copper raptor Jul 10, 2023, 8:37 AM

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the only option is to reach out to Stripe Support

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https://support.stripe.com/contact

unborn otter Jul 10, 2023, 8:38 AM

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I did that and no reply.

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yes same place.

copper raptor Jul 10, 2023, 8:38 AM

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You need to send an email

unborn otter Jul 10, 2023, 8:38 AM

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I also sent email to Nora one of our account handler previously spoken with also no reply.

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Like if the company has no saas system handling clients.

copper raptor Jul 10, 2023, 8:38 AM

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unborn otter I did that and no reply.

https://support.stripe.com/contact/email?topic=verification

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You need to send an email there. That's the only option.

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This channel is for techincal integration Question.

unborn otter Jul 10, 2023, 8:40 AM

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Thanks I did that multiple and now again

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It is sad really and another reason why blockchain will eliminate this hurtle.

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Thanks for your time.

#bd_doobot