#lil_nasty_

1 messages · Page 1 of 1 (latest)

native crescentBOT
narrow hull
frozen urchin
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Is link a stripe associated product or something? It's a bit odd how it seems to be spotlighted to some extent over other wallets

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Also I turned it off, but it's still showing up... is there some delay or something?

narrow hull
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There might be a short delay, yes.

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Is a connected account involved, or just your own account?

frozen urchin
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It's for our account

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Still showing up... any idea on how long it could take?

narrow hull
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It should have changed by now. Are you sure you were logged in to the correct account when you made the change?

frozen urchin
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Definitely

narrow hull
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What setting(s) did you change?

frozen urchin
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I turned off Link in the test/settings/payment_methods

narrow hull
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But you're still seeing Link in test mode?

frozen urchin
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Yes

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It's showing up in the payment element

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I've tried removing the associated subscripiton and even customer and re-creating them, but it still shows up

narrow hull
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Can you link me to the page where this is happening?

frozen urchin
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Unfortunately it's not deployed anywhere

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It's still under dev

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Turned back on and then off just now to see if maybe that'll trigger it...

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I guess I'll just keep an eye on it and reach back out at some point if it doesn't go away. Weird behavior 🤷‍♂️

narrow hull
frozen urchin
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No

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It actually wouldn't allow me to disable it in test mode without first disabling it in live mode

native crescentBOT
graceful briar
frozen urchin
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I did

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It wouldn't allow me to disable it in test mode until I disabled in live mode. But after disabling, it still shows up

graceful briar
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You've disable it in live and test mode now?

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Can you show me a screenshot of what you're seeing and perhaps a payment intent ID?

frozen urchin
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Correct. It's off in both places

graceful briar
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in the first half of that

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pi_3NO4HmF0GkWPNQzK0bJA9bpw

frozen urchin
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Ok, I figured, but wanted to verify

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Could it be that the PI is attached to an invoice? So the hosted invoice settings get applied?

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I just turned it off for invoices as well

native crescentBOT
graceful briar
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I was going to ask about your invoice template settings, since this payment was created as part of a subscription

frozen urchin
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Ok, that might've been the culprit... checking now

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That did it... I guess this is the cost of granular control of where certain methods show up 🤷‍♂️

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Thanks for all the help!

native crescentBOT