IzahAtirah

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Hi! Let me help you with this.

Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

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it is this one?

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req_mn19uOwDLRJdcj

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Is it working in Test mode?

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yes

this happen only on production

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It's only available for accounts in Malaysia: https://stripe.com/docs/payments/fpx

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yes my account is Malaysia one

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I see now, let me check.

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okey