Pradip | Stripe Developers | Page 1

deep hillBOT Jun 21, 2023, 9:29 AM

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vocal tangle Jun 21, 2023, 9:29 AM

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Hi! Let me help you with this.

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Could you please share an example PaymentIntent ID that failed pi_xxx?

reef palm Jun 21, 2023, 9:36 AM

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I this is pi_3NH06YSF4V3MHnDZ1IElhSgy.....

vocal tangle Jun 21, 2023, 9:37 AM

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This PaymentIntent seems to be cancelled.

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What do you mean it doesn't go through? What's the customer experience?

reef palm Jun 21, 2023, 9:41 AM

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wait let me check the one transaction which has failed due to 3DS...

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this is the error which I face at the last stage of payment process...

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there is no log or ID insight stripe dashboard.

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here is the id ---- ID
req_1TcJqccZuC8op2

vocal tangle Jun 21, 2023, 9:50 AM

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I see you are using the legacy Tokens API.

reef palm Jun 21, 2023, 9:50 AM

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means?

vocal tangle Jun 21, 2023, 9:51 AM

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What are you trying to achieve here?
Collect the customers payment method for future usage?
Or charge the customer one-time?

reef palm Jun 21, 2023, 9:51 AM

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one time

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?

vocal tangle Jun 21, 2023, 10:01 AM

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Please follow this guide step-by-step: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements

reef palm Jun 21, 2023, 10:04 AM

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there is no option to choose INDIA

vocal tangle Jun 21, 2023, 10:05 AM

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Where do you need to choose it?

reef palm Jun 21, 2023, 10:05 AM

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and I need help setting this up...my website is build in drag and drop platform like WIX...there is no coding , yes but there is an option to place and code in head, body section.

reef palm Jun 21, 2023, 10:06 AM

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vocal tangle Where do you need to choose it?

when you land on the shared link page

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can we join over call?

vocal tangle Jun 21, 2023, 10:10 AM

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We don't do calls here, unfortunately.
But if you use WIX, they should have an option to integrate Stripe.
But I can't help you with this, you will need to reach out to WIX support.

reef palm Jun 21, 2023, 10:12 AM

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I reached out to them they are also saying the same to reach out to stripe.

vocal tangle Jun 21, 2023, 10:15 AM

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Have you gone through this: https://support.wix.com/en/article/connecting-stripe-as-a-payment-provider

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I see that India is not supported. Then it's not possible, and there's nothing I can do, unfortunately.

reef palm Jun 21, 2023, 10:17 AM

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i am not using WIX, I said wix kind of platform

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which Groove.cm

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they don't have public api yet...

vocal tangle Jun 21, 2023, 10:18 AM

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We don't provide support for this, unfortunately.

#Pradip