#Giriraj
1 messages · Page 1 of 1 (latest)
Normally it's the issuer bank declined the transaction and the the customer/payer need to reach out to the bank to find the reason
Just for double check can you provide the PaymentIntent Id? pi_xxx
We have currency type USD when generating payment intent so Currently what is happening only USD cards are working fine. How can we support any credit card to make this payment successful.
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Your card does not support this type of purchase.
This card seems to be a prepaid card
So it's not a regular credit card
what about this? @willow ermine
You mean only credit card payment allow?
Any credit card should be able to pay non-USD transaction, as long as their issuer allows.
Yep. Prepaid card could have restrictions from their issuer
It really depends on the card issuer of each card
yes but even if my credit card has international support on still it is saying Your card does not support for this type of payment @willow ermine
Can you provide the PI of that card? or pi_3NK4kQBSgwhLUexT1N5de7oc is the one you are referring to?
Well this is normal decline, meaning the issuer bank only tells they don't approve
You would want to reach out to your own card issuer then 😓 Or try a different card
The same card has been declined from Feb too tho
one to three time's it's was working fine. but after some time it was return me error.
@willow ermine
you can check here it's working fine
pi_3NBfwEBSgwhLUexT0FiuOl51
Yes I can see
It was declined, approved, and then declined again
Not sure what's happenning. You shoud ask the card issuer really. They returns different result each time
ok
@willow ermine
when someone fill card detail that time can we check that card is usd support or not?
When you have the webhook event telling the result of the charge ie payment_intent.succeeded
you mean when someone fill card detail that time i need to call webhook?