#Giriraj

1 messages · Page 1 of 1 (latest)

ashen waveBOT
wise valley
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also same issue with indian's card.

willow ermine
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Normally it's the issuer bank declined the transaction and the the customer/payer need to reach out to the bank to find the reason

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Just for double check can you provide the PaymentIntent Id? pi_xxx

wise valley
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yes, sure

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pi_3NK4kQBSgwhLUexT1N5de7oc

toxic verge
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We have currency type USD when generating payment intent so Currently what is happening only USD cards are working fine. How can we support any credit card to make this payment successful.

willow ermine
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Your card does not support this type of purchase.

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This card seems to be a prepaid card

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So it's not a regular credit card

wise valley
wise valley
willow ermine
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Any credit card should be able to pay non-USD transaction, as long as their issuer allows.

willow ermine
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It really depends on the card issuer of each card

toxic verge
willow ermine
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Can you provide the PI of that card? or pi_3NK4kQBSgwhLUexT1N5de7oc is the one you are referring to?

wise valley
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yes, sure

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pi_3NIX2lBSgwhLUexT2qMCOyN9

willow ermine
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Well this is normal decline, meaning the issuer bank only tells they don't approve

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You would want to reach out to your own card issuer then 😓 Or try a different card

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The same card has been declined from Feb too tho

wise valley
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@willow ermine

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you can check here it's working fine
pi_3NBfwEBSgwhLUexT0FiuOl51

willow ermine
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Yes I can see

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It was declined, approved, and then declined again

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Not sure what's happenning. You shoud ask the card issuer really. They returns different result each time

wise valley
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ok

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@willow ermine
when someone fill card detail that time can we check that card is usd support or not?

willow ermine
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When you have the webhook event telling the result of the charge ie payment_intent.succeeded

wise valley
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you mean when someone fill card detail that time i need to call webhook?

willow ermine
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When someone fill card details and press the Pay button, Stripe will process and send you webhook event

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So you wouldn't know before the transaction is submited