#Benoît

1 messages · Page 1 of 1 (latest)

grand copperBOT
scenic jungle
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Hi there!

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Yes the free trial will apply to the whole subscription.

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Another way to look at it, is you want to the customer to pay for the new line item in 3 days?

wicked cave
wicked cave
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Does the schedule object become NULL when all the phases are done ?

scenic jungle
wicked cave
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Ok

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If the plan i add has already a trial date, how does it work ?

scenic jungle
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I'm not sure I understand the question. Can you clarify?

wicked cave
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Yes

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i have created a plan with a trial period. If i attach this plan to my existing subscription, the trial will be be automaticaly applied for the whole subscription

ionic pagoda
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👋 taking over for my colleague. Let me catch up.

wicked cave
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Ok 🙂

ionic pagoda
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the trial period is applied to subscriptions not products/prices

wicked cave
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Yes, that's why schedule/phases wouldn't do the job if i add a plan (with a trial period attached) as a new subscription item. The trial period defined on the plan would automaticaly be applied on the whole subscription, right ?

grand copperBOT
languid harbor
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really depends exactly what API call you'd make

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but a trial period is always for the whole subscription

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the concept of having a trial on one Product/Item our of the multiple you might have on a single subscription, is not a concept we have in our API. Sometimes people do that by adding a coupon to the subscription equal to the amount of one of the Prices, and then removing it when the 'trial' is over, for example.

or again, you could use a Schedule and say "from date X to date Y, there are 2 Prices, and then after that there are 3 Prices".

wicked cave