Nasir | Stripe Developers | Page 1

hexed cloakBOT Jun 13, 2023, 7:33 AM

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remote kettle Jun 13, 2023, 7:33 AM

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hello! what's your question?

slate salmon Jun 13, 2023, 7:35 AM

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HI Alex

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Thanks for the message

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What i am trying to achieve is that when the buyer place and order during the checkout I want to create a charge (total order amount plus porcessing fee plus 5% commission )

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And when the order is Delivered by the buyer I want to transfer funds to the Seller Connect account but deduct 5% amount from the total order amount

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That's all

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@remote kettle you there ?

remote kettle Jun 13, 2023, 7:38 AM

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yes, i'm here, so what have you tried and what isn't working?

slate salmon Jun 13, 2023, 7:39 AM

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I have tried the transfer method but it transfer the whole amount to the seller account (ignore the 5% deductions)

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I will share the code

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$key = \Stripe\Customer::create([
'description' => $description,'email'=>$email, 'name'=>$fullName
]);
$intent = \Stripe\PaymentIntent::create([
'amount' => ($finalAmount *100),
'currency' => $currency,
'customer' => $customerId,
'description' => $description
]);

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currency cad

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During the checkout i am calling this function (Laravel )

remote kettle Jun 13, 2023, 7:40 AM

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where's your code for transferring the amount?

slate salmon Jun 13, 2023, 7:41 AM

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$transfer = \Stripe\Transfer::create([
"amount" => (0.50*100),
"currency" => $seller_bank_account->currency,
"destination" => $seller_account,
]);

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Here I am transfering the amount to seller

remote kettle Jun 13, 2023, 7:41 AM

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can you share the relevant request id for that Transfer?

slate salmon Jun 13, 2023, 7:41 AM

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I have hardcoded it but still the amount is different

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On the Test Keys Everything Working as expected But when tried on Live Keys (nothing working as expected )

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Sure let me

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From the Buyer deducted $1.36
pm_1NIG8xCTsPbs06WfArWpMjDr

remote kettle Jun 13, 2023, 7:45 AM

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i'm looking for the Transfer id, that will start with tr_

slate salmon Jun 13, 2023, 7:45 AM

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The seller Got CA$1.02 but it should be $0.95

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tr_1MXRRfCTsPbs06WfvaWAZpnS
Let's say this

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this is an old entry

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May be i am doing something worng i am not sure

remote kettle Jun 13, 2023, 7:48 AM

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you passed in amount=500 in your request : https://dashboard.stripe.com/logs/req_O1Py3xzn2Meo41. All API requests expect amounts to be provided in a currency’s smallest unit. For example, to charge 10 USD, provide an amount value of 1000 (that is, 1000 cents).

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so that looks fine

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what's the PaymentIntent id?

slate salmon Jun 13, 2023, 7:48 AM

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Yes I am multiplying with 100

remote kettle Jun 13, 2023, 7:49 AM

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the destination account also got CAD 5

slate salmon Jun 13, 2023, 7:49 AM

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You mean this
pi_3NIFqNCTsPbs06Wf0PRTfU7r

remote kettle Jun 13, 2023, 7:50 AM

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the Net $1.02 on this page : https://dashboard.stripe.com/payments/pi_3NIFqNCTsPbs06Wf0PRTfU7r which you see, is what you received

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after deducting the Stripe fee

slate salmon Jun 13, 2023, 7:52 AM

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But I am not seeing transfer amount after the deduction

remote kettle Jun 13, 2023, 7:52 AM

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you're making an entirely separate Transfer API request here : tr_1MXRRfCTsPbs06WfvaWAZpnS

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where are you expecting to see the transfer amount after the deduction?

slate salmon Jun 13, 2023, 7:53 AM

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On the Dashboard Pyaments -> All Transaction

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As in the Testing I did this
pi_3NIDqzCTsPbs06Wf1bcJHg7Y

remote kettle Jun 13, 2023, 7:54 AM

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i can see them there : https://dashboard.stripe.com/balance?type=transfer

slate salmon Jun 13, 2023, 7:54 AM

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and transfer hardcoded amount to seller tr_1NIAG0CTsPbs06Wf2QKRTyTS

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Can I add you to the project repository to have a look at the code

remote kettle Jun 13, 2023, 7:57 AM

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you mentioned that you expect to see the Transfer on the Dashboard - which is there if you open the link which i shared

slate salmon Jun 13, 2023, 7:57 AM

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Yes but the amount is not correct

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the deduction was not made

remote kettle Jun 13, 2023, 7:57 AM

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where are you expecting the deduction to be shown?

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it would help if you specify where you expect to see it, what you expect to see, and what you're seeing instead

slate salmon Jun 13, 2023, 7:59 AM

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No I mean if the transfer is done let say the total order amount $1 and after deduction of 5% i want to transfer 0.95 to the seller , And 0.95 should be shown on the dashboard as well right

remote kettle Jun 13, 2023, 7:59 AM

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so where on the Dashboard are you expecting to see 0.95?

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there are many Dashboard pages, if you don't specify where exactly you're expecting to see 0.95, it's very difficult for us to help

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please provide a screenshot and indicate where you're expecting to see 0.95

slate salmon Jun 13, 2023, 8:03 AM

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@remote kettle showing on the dashboard is not an issue my issue is when i send a transfer request it did'nt deduct the commission from the amount

hexed cloakBOT Jun 13, 2023, 8:03 AM

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slate salmon Jun 13, 2023, 8:06 AM

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Hi @tough belfry

tough belfry Jun 13, 2023, 8:07 AM

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if you do a separate transfer to just "transfer less than the original charge", that is not shown in the "collected fee" part of the Dashboard , if that's what you're asking. Only using application_fee_amount directly on a PaymentIntent/Charge will show up that way.

slate salmon Jun 13, 2023, 8:09 AM

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I am not concerned about to show on the dashboard , I am concerned about How Can i deduct amount from the seller before transferring the amount to his account

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$transfer = \Stripe\Transfer::create([
"amount" => (0.50*100) - 5% commission ,
"currency" => $seller_bank_account->currency,
"destination" => $seller_account,
]);

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What I am doing is Seller post the product on my platform , the buyer will buy the product ( I am charging the buyer 5% commission ) And when the order is delivered to the buyer bu the seller i want to send order amount - 5% commission to the seller account. That's All

tough belfry Jun 13, 2023, 8:11 AM

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How Can i deduct amount from the seller before transferring the amount to his account
sounds like you are already doing that , correct? Isn't that what this is?
(0.50*100) - 5% commission ,

slate salmon Jun 13, 2023, 8:11 AM

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If you can guide me that will be great

slate salmon Jun 13, 2023, 8:12 AM

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tough belfry > How Can i deduct amount from the seller before transferring the amount to his ...

Yes But it's working on the test keys , But on the Live keys it's not deducting the amount

tough belfry Jun 13, 2023, 8:14 AM

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what do you see happen instead?

slate salmon Jun 13, 2023, 8:14 AM

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It send the whole amount to the seller and ignore the deduction ( Only processing fee is not included in the transfer)

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Can you guide me to the process or the steps that i can follow to fulfill my requirments from the scratch

tough belfry Jun 13, 2023, 8:17 AM

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slate salmon It send the whole amount to the seller and ignore the deduction ( Only processi...

did you check that your code is calculating and sending the correct amount parameter that you want?

slate salmon Jun 13, 2023, 8:17 AM

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Yes On the Test keys it's working

tough belfry Jun 13, 2023, 8:18 AM

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then did you check that in live mode,

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your code is calculating and sending the correct amount parameter that you want?

slate salmon Jun 13, 2023, 8:18 AM

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Yes

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pm_1NFiaBCTsPbs06WfwfDn7Eb2

tough belfry Jun 13, 2023, 8:19 AM

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that ID doesn't seem relevant or useful

slate salmon Jun 13, 2023, 8:20 AM

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For testing

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test keys

tough belfry Jun 13, 2023, 8:20 AM

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have you looked at error logs at all?

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for example, have you seen this error? https://dashboard.stripe.com/logs/req_NFeJsrkBfo26ib is that what you're talking about? does your code try/catch and log exceptions from calling the API?

slate salmon Jun 13, 2023, 8:22 AM

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Yes I was testing last night , And insufficent funds SO i topup with $30 , but still waiting for the amount to be available so that I can Start Test again

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On live keys

tough belfry Jun 13, 2023, 8:26 AM

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it's against our terms to test in live mode

slate salmon Jun 13, 2023, 8:27 AM

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What Can I do , The test is working as expected

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The issue is in the live mode

tough belfry Jun 13, 2023, 8:27 AM

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in any case, make sure you read these two links
https://stripe.com/docs/connect/charges-transfers#transfer-availability
https://stackoverflow.com/questions/55686949/why-i-am-getting-insufficient-funds-when-trying-stripe-transfers-even-though-i/55687932#55687932
and think about using source_transaction so that you don't get this error about insuffecient balance so much. Ask if you have questions about that parameter.

slate salmon Jun 13, 2023, 8:28 AM

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🥹

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'source_transaction' => '{{CHARGE_ID}}',
'destination' => '{{CONNECTED_ACCOUNT_ID}}',

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$intent = \Stripe\PaymentIntent::create([
'amount' => ($finalAmount *100),
'currency' => $currency,
'customer' => $customerId,
'description' => $description
]);

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The method I have implemented there is no charge_id

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HOw can i get the charge id from the intent

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@tough belfry are you there please

tough belfry Jun 13, 2023, 8:37 AM

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you use $intent->latest_charge once the PaymentIntent is complete, that's the Charge ID to use. https://stripe.com/docs/api/payment_intents/object?lang=node#payment_intent_object-latest_charge

slate salmon Jun 13, 2023, 8:38 AM

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$stripe->transfers->create([
'amount' => 1000,
'currency' => 'usd',
'source_transaction' =>$intent->latest_charge,
'destination' =>$seller_account,
]);
Like this

tough belfry Jun 13, 2023, 8:42 AM

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sure, you can try it out in test mode

slate salmon Jun 13, 2023, 8:45 AM

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👍

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Awsome I can try it

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Can i disturb you again if there is any issue , I really like your support and help

hexed cloakBOT Jun 13, 2023, 9:11 AM

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slate salmon Jun 13, 2023, 9:13 AM

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Thanks @last tendon I am testing the provided code

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I will let you knwo

#Nasir