#skoozz
hard crescent
idle karma
Can you share your account id and which page you're looking at that you see the transactions at $0?
You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123
crystal moss
Can you share your account id and which page you're looking at that you see the ...
acct_1NHMyqFw5nD5rF2n
idle karma
which page are you looking at that you see $0 transactions?
crystal moss
idle karma
Are you using Pricing Tables?
crystal moss
Are you using Pricing Tables?
No, I had a 0$ payment on a 9.99$ subscription initially, since it was for me I put a reduction of 100%
Concerned product: prod_O3UPzpoEeYeoxG
idle karma
It looks like you're using Payment Links to subscribe to a Subscription. For context, the Payment Link will always create a new Customer (even if it's the same email address). We are planning to implement a feature to allow for customer uniqueness in the future though, but there's no timeline that I can share for this right now.
If you want to maintain customer uniqueness, you'll have to use Checkout Sessions, and implement your own logic to check if a Customer already exists for that particular email
crystal moss
If you want to maintain customer uniqueness, you'll have to use Checkout Session...
It doesn't bother me on my end, it's more for the client area functionality you offer, look:
My client therefore only has the last invoice, and those who are on the other two accounts are not there.
idle karma
right now, all 3 rows on that list, are for different customers (even if they have the same email). If you click into each customer - you'll see that the Customer Id is different for each of them
crystal moss
Ok, how do my clients do it?
Let's say he wants to manage the first subscription out of 3 assets?
idle karma
the screenshot that you've just pasted is for the Customer Portal. What is displayed in the Customer Portal is the Subscriptions for that particular Customer ID
assuming you have customerA, customerB and customerC, and you want to manage the subscriptions for customerA, then you need to generate the Customer Portal for customerA
crystal moss
assuming you have customerA, customerB and customerC, and you want to manage the...
When I generate it asks me for an email, which is linked to 3 clients
I put the email that is linked to the 3 customers, it shows me that the information of the last customer created with this email
And the other two said it's unreachable
idle karma
you're probably using the no code customer portal : https://stripe.com/docs/customer-management/activate-no-code-customer-portal#share
If there are multiple customers with the same email address, Stripe selects the most recently created customer with that email and an active subscription.
a) you either need to use Checkout Sessions and implement a logic to check for customer uniqueness , or b) implement the code for customer portal such that it explicitly passes in the Customer id for that particular customer
crystal moss
a) you either need to use Checkout Sessions and implement a logic to check for c...
Ok thank you!
And another question.
Why when I subscribe to the subscription, I did not receive a confirmation email?
idle karma
is this in test mode or live mode?
crystal moss
live
As a test we do not receive an email, I had seen
For this I tried in live mode and I did not receive.
On the other hand, it may be because I was on the Billing Starter | Invoicing Starter when I took the subscriptions?
Maybe it does not include the automatic sending of invoices?
idle karma
we don't send $0 receipts automatically if that's what you're asking : https://support.stripe.com/questions/does-stripe-send-receipts-for-0-invoices
crystal moss
we don't send $0 receipts automatically if that's what you're asking : https://s...
Ok that's perfect, I have no more questions!
Thanks for your patience (: