goober-customerportal-change

[lime stag]

Hello! Yep, that's possible. Customers can have multiple Subscriptions.

[lament glade]

how would i set it up so that the user can change billing on one from 1 month to 1 week?

[lime stag]

You can configure the Customer Portal to allow those kinds of updates: https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update

[lament glade]

ok i will try

[spark elk]

goober-customerportal-change

[lament glade]

ok i did it however i provided the products in the subscription_update and it lets me switch plans which i dont want i only want it to be able to swap the billing term of the current plan's subscription

is that possible

[spark elk]

You can control what is offered in the Portal either in the Dashboard or in the API.

[lament glade]

yes i did that

however it lets me change the plan type

[spark elk]

so what's the problem if you did that? I'm sorry I'm confused

[lament glade]

to a different product

[spark elk]

what does "the plan type" means? This is not a vocabulary we use

right now you offer multiple Products and Prices, so that's expected

[lament glade]

like a whole different product

yes but is there any way to limit the current active plan to just a different billing term?

to prevent duplicate plans

[spark elk]

You can use the API to decide exactly what Product(s) and Price(s) to offer

right now you passed 2 separate Product ids each with 3 Prices, you can control that list

[lament glade]

yes however i want both subscription to be able to change

change billing terms just seperatly

[spark elk]

gotcha, then that is unfortunately impossible

[lament glade]

ok thank you

[lament glade]

is there any way to limit how much a subscription can be changed like me it be able to change maximum like 1 time a week

like update

[spark elk]

no

[lament glade]

ok

[spark elk]

Sorry, it seems for your specific needs, the Portal won't work exactly how you're trying to configure it 😦