Kyrylo Meretskyi

[surreal spruce]

wha's the PaymentIntent ID pi_xxx where this happened?

[lapis hazel]

pi_3NI6x4L8ssKkKSvn0y32uJBt

It's test mode

[surreal spruce]

it's because you passed off_session and when 3D Secure is required on an off session payment, it's just declined, because the customer is not present and can't complete the action

the intended next step is now you contact the user and re-confirm the Invoice's PaymentIntent on-session in your frontend Elements integration https://stripe.com/docs/payments/save-and-reuse?platform=web&ui=elements#charge-saved-payment-method

[lapis hazel]

Thanks for help!

[lapis hazel]

Excuse me, I missed the detail that I don't create payment directly but created a subscription.
But also question, why 3DS 2 works fine, but 3DS 1 works with error?

And creation of subscription does not have a field confirm

[south sequoia]

You still passed off_session: true when creating the Subscription though: https://dashboard.stripe.com/test/logs/req_fOWGla9lkiXKLv

[south sequoia]

Is there a specific example that highlight the difference(s)?

[lapis hazel]

Could I post screenshots here of the result?

[south sequoia]

I would prefer object IDs, screenshots aren't really helpful

[lapis hazel]

cus_O4Gd9aLlxnYG0o

[south sequoia]

What am I looking at exactly?

[lapis hazel]

customer Id
Test mode

[south sequoia]

Ok, but what on the Customer exactly?

[lapis hazel]

pi_3NI86QL8ssKkKSvn0acRxjkT

Payment

So, this is 3DS 2 which is successful

But, I expect that 3DS 1 should work the same way

[south sequoia]

Where is a 3DS1 example?

FWIW, 3DS1 is deprecated basically everywhere except India

[lapis hazel]

3DS1
pi_3NI6x4L8ssKkKSvn0y32uJBt

[lapis hazel]

Buut, like a week ago it worked ok

[south sequoia]

Not really sure what failed here? You created the Subscription, we attempted pay the Invoice using the specified payment method but as 3DS/auth was requested and you passed off_session: true it failed. You just need to bring your customer back on-session on re-confirm the Invoice payment (like you did here for the other example: https://dashboard.stripe.com/test/logs/req_x2t9OWTgqBdlJ8)