#Cavalaa
simple urchin
Every time i try to create a connected account through the stripe form, it locks my country to the UK no matter what
const createAccount = async (e) => {
var myHeaders = new Headers()
myHeaders.append('Content-Type', 'application/x-www-form-urlencoded')
myHeaders.append('Authorization', 'Bearer ' + stripeToken)
var urlencoded = new URLSearchParams()
urlencoded.append('type', 'express')
urlencoded.append('business_type', 'individual')
urlencoded.append('capabilities[card_payments][requested]', 'true')
urlencoded.append('capabilities[transfers][requested]', 'true')
urlencoded.append('email', session.user.email)
var requestOptions = {
method: 'POST',
headers: myHeaders,
body: urlencoded,
redirect: 'follow',
} here's the code
There's nothing in there specifying country, when I removed capabilities nothing changed
vapid thorn
Could you share the connected account ID please?
simple urchin
Its for every single account I try to create
req_RibtAPllq3NxmA
this was the last request
vapid thorn
Are you able to change the country as you set up/onboard the account?
Are you with me?
vapid thorn
Are you able to pass other countries when creating an account?
simple urchin
There's no other options anywhere to change country
That's the first mention and it comes up as UK
vapid thorn
I mean, when you send request.
simple urchin
as in from our code?
We're currently not passing any country related code but its locked to the UK
vapid thorn
as in from our code?
Yes
simple urchin
trying this now
yes I can send in a different country
Its now spain after sending spain in
but I want the user to be able to select this?
vapid thorn
I'm afraid you will need to ask customers to set the account country on your page, before being redirected to Stripe onboarding.
simple urchin
i'm sure this wasnt an issue before and we were able to do this?
vapid thorn
I believe there's something Stripe needs to do when creating an account that requires country info. That's why it's locked afterwards.
simple urchin
why bother having the dropdown then if its locked?
grim harnessBOT
daring cliff
Hello 👋
What country is your platform account located in? We have restrictions based on Platform account country + service agreement types.
Not everything is supported everywhere. If you use a US platform account, you may see a diff behaviour. It purely comes down to compliance reasons.
simple urchin
We have a uk platform account
What restrictions is this placing because it seems like we cant even create a european account
daring cliff
Not something our team would know a ton about as its not our expertise.
Have you tried removing the capabilities on account creation?
@simple urchin want to make sure you saw my message above
simple urchin
yeah I have it didnt work
daring cliff
can you share the request ID?