Jahan Zaib

[light tide]

Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

According to the error message, you are making this request with a Live key and not a secret key

[dreamy wraith]

No I used test stripe keys while creating the test reservation

[light tide]

Can you share the requestId?

[light tide]

You need to double check this.

[dreamy wraith]

Just give me a sec

I need to create a test reservation again. Just give me 5 minutes

[light tide]

Yes of course, take your time

[dreamy wraith]

I cannot send you request Id because I've no access to Stripe account

[light tide]

You can find it in the response header.

[dreamy wraith]

There also no such thing is found only this message is coming from API when reservation is creating

According to you what could be the possible reason for that message.

[light tide]

Check the API response headers, you must find a requestId as a header value:
https://stripe.com/docs/api/request_ids

[light tide]

You are using a live key to access a live key, that's what I can tell... you need to double check your var envs (if you are using one)

[dreamy wraith]

let me check

{
"id": "cus_O0ADSkKAEGYJ0W",
"object": "customer",
"address": null,
"balance": 0,
"created": 1685619708,
"currency": null,
"default_source": null,
"delinquent": false,
"description": null,
"discount": null,
"email": null,
"invoice_prefix": "13D95534",
"invoice_settings": {
"custom_fields": null,
"default_payment_method": null,
"footer": null,
"rendering_options": null
},
"livemode": false,
"metadata": {},
"name": null,
"next_invoice_sequence": 1,
"phone": null,
"preferred_locales": [],
"shipping": null,
"tax_exempt": "none",
"test_clock": null
}

[light tide]

This is the response body and not the response headers.

[dreamy wraith]

This data is coming when I used the stripe test keys in this given endpoint

[light tide]

before the json object you must be seeing lines, like:

date: Thu, 01 Jun ....
content-type: application/json
....

there is a line starting with request-id:

those are the response Headers.

[dreamy wraith]

yeah I know about it but there's no such request-id is showing to me.

[light tide]

Can you share the curl you are making ? and print all the output lines (hide your secret key)

[dreamy wraith]

curl https://api.stripe.com/v1/customers
-u sk_test_4eC39HqLyjWDarjtT1zdp7dc:
-D "-"
-X POST

I used this Curl call

[light tide]

delete the secret key

can you print all the response (headers and body here)?

[dreamy wraith]

This key is not ours

Alright

[light tide]

I just run this request and I got a request-id

[dreamy wraith]

When I import this Curl it added Secret Key in username field

[untold sparrow]

Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

[dreamy wraith]

Hi

Alright

[untold sparrow]

Can you please run the request that gave you the original error and share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

It's very hard to investigate without it.

[dreamy wraith]

When I Import the above curl in postman then it only given me this response

{
"id": "cus_O0ADSkKAEGYJ0W",
"object": "customer",
"address": null,
"balance": 0,
"created": 1685619708,
"currency": null,
"default_source": null,
"delinquent": false,
"description": null,
"discount": null,
"email": null,
"invoice_prefix": "13D95534",
"invoice_settings": {
"custom_fields": null,
"default_payment_method": null,
"footer": null,
"rendering_options": null
},
"livemode": false,
"metadata": {},
"name": null,
"next_invoice_sequence": 1,
"phone": null,
"preferred_locales": [],
"shipping": null,
"tax_exempt": "none",
"test_clock": null
}

Here it added the stripe secret key in Basic Auth username where I replace this with our test stripe secret key

I think I'm doing something wrong or not doing it correctly so can you guide me about it.

[untold sparrow]

What request has returned the original error?

paymentProviderMessage":"No such paymentmethod: ...

[light tide]

Check the Headers response tab in postman.

[dreamy wraith]

yes it returned this error when I created a test booking using test stripe keys

In headers this is showing

[untold sparrow]

That's request headers.

[dreamy wraith]

req_R0YBSWLvGD6Fj2

Now I got it you both were talking about response header not request header 🥺

[untold sparrow]

Sorry for misunderstanding.
This request seems to be successful, could you please get the request ID from the one that gives the error?

[dreamy wraith]

How I can get it because I've no access to Stripe account ?

[dreamy wraith]

The error occurred when the reservation created although i used the same stripe test keys for test reservation but it still give this error

( paymentProviderMessage":"No such paymentmethod: 'pm_1NE8dcFZF7COZEKqz0amw7at'; a similar object exists in test mode, but a live mode key was used to make this request )

Here it's saying live mode keys were used but I used test keys for it.

[abstract wave]

👋 stepping in here

Catching up

[untold sparrow]

You will need to ask for the request ID from whoever owns the account, because otherwise it's very hard for us to help.

[abstract wave]

I think the most likely thing here is that you are mixing up keys. Do you have multiple accounts?

[dreamy wraith]

yes we've integrated multiple stripe accounts but for both sides stripe test keys are added.

[abstract wave]

Yeah you will want to log into the account and double check you have the correct key associated with the correct account

Looks like a mix up somewhere as far as I can tell