kbb | Stripe Developers | Page 1

spring basaltBOT May 31, 2023, 1:01 AM

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scarlet stone May 31, 2023, 1:02 AM

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What type of connected account type are you using? Standard, Express or Custom?

lethal prism May 31, 2023, 1:04 AM

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custom

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i wanted to use standard, but it keeps getting stuck as RESTRICTED in test mode......

scarlet stone May 31, 2023, 1:10 AM

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I see! With data collected in the hosted onboarding page, they won't be passed to your server.

If you wish to avolid collecting the information twice, you can collect them in your server, then pre-fill the data by setting them the request when creating the account.

From https://stripe.com/docs/connect/standard-accounts#create-account:

If you’ve already collected information for your connected accounts, you can pre-fill that information on the account object for the user. Connect Onboarding won’t ask for the pre-filled information during account onboarding. The account holder confirms the pre-filled information before accepting the Connect service agreement. You can pre-fill any information on the account, including personal and business information, external account information, and more.

Using Connect with Standard accounts

Integrate with Standard accounts to get started using Connect right away, and let Stripe handle the majority of the user experience and user communication.

lethal prism May 31, 2023, 1:12 AM

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look, i have written lots of code based on your documentation

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in TEST MODE, even though i prefilled it, sellers are forced to provide the saem info for verification again.........

Your stripe messages are even saying: please provide the same info you provided to "kbb" for verification... i mean... wth are we even doing this?????????

lethal prism May 31, 2023, 1:13 AM

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lethal prism custom

i'm using CUSTOM

lethal prism May 31, 2023, 1:13 AM

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scarlet stone I see! With data collected in the hosted onboarding page, they won't be passed t...

are you saying i should use standard???

scarlet stone May 31, 2023, 1:14 AM

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Oh sorry! I misread your message since you said you wanted to use Standard

lethal prism May 31, 2023, 1:14 AM

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when i use standard, the accounts are constantly STUCK in RESTRICTED

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it is tediously painful to get this TEST MODE sandbox working...

scarlet stone May 31, 2023, 1:16 AM

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Can you share the Standard connected account ID (acct_xxx) that still remained in restricted?

lethal prism May 31, 2023, 1:18 AM

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acct_1NCywhE2YmWrUwM4

scarlet stone May 31, 2023, 1:21 AM

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Thanks for sharing. The account still has incomplete information, so the account remained in restricted

lethal prism May 31, 2023, 1:21 AM

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how to provide??

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and what in the world is "Proof of liveness", there is ZERO (0) results from a google search............... 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦

scarlet stone May 31, 2023, 1:22 AM

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As part of Singapore regulations, it's required to authenticate that the customer is real such as taking the selfie during verification process

lethal prism May 31, 2023, 1:23 AM

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please... we are talking TEST MODE right?

scarlet stone May 31, 2023, 1:23 AM

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Test mode simulates the same flow as live mode

lethal prism May 31, 2023, 1:24 AM

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sure... but your docs doesn't explain how to pass theses tests

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so, please tell me how

scarlet stone May 31, 2023, 1:24 AM

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Let me check how can proof of liveness be completed in test mode

lethal prism May 31, 2023, 1:26 AM

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ok, but please don't lose sight of my goal.. how to COMPLETE standard accounts?

scarlet stone May 31, 2023, 1:27 AM

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You'd need to complete the information verification in the screenshot I shared to complete the standard account such as identity document and proof of liveness

lethal prism May 31, 2023, 1:27 AM

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goodness

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can u tell me step by step?

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i tried many many times many many ways

scarlet stone May 31, 2023, 1:27 AM

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Those are the requirements to complete the standard accounts

lethal prism May 31, 2023, 1:27 AM

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can u remote to my desktop?

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are you API support right? why i can't do this entirely thru API????????

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want so much info, YET i CANNOT EDIT..........................

scarlet stone May 31, 2023, 1:29 AM

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If there is any missing requirement to fulfill, you can create the new account link to complete the onboarding: https://stripe.com/docs/connect/standard-accounts#handle-users

lethal prism May 31, 2023, 1:31 AM

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why like that?

scarlet stone May 31, 2023, 1:33 AM

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Can you share the request ID (req_xxx) where you faced the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

lethal prism May 31, 2023, 1:34 AM

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acct_1NDduhGd2iMjPDJm how to accept TOS?

scarlet stone May 31, 2023, 1:35 AM

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acct_1NDduhGd2iMjPDJm is a Standard account. TOS can only be accepted in hosted onboarding page

lethal prism May 31, 2023, 1:36 AM

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how to go to hosted onboarding page?

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what is hosted?

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stripe right?

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wait..............

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u need to address my problem as a WHOLE

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i don't want seller to enter data 2 times
should i use STANDARD or CUSTOM?

scarlet stone May 31, 2023, 1:42 AM

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First of all, your business requirements should determine whether Standard or Custom connected account should be used such as liability, dashboard access, user support... etc: https://stripe.com/docs/connect/accounts Stripe can't make a decision for you.

With regards how to prevent seller entering the information twice, you can pass the information to Stripe when creating the connected account with /v1/accounts: https://stripe.com/docs/api/accounts/create

Stripe hosted onboarding page refers to the account link created via /v1/account_links: https://stripe.com/docs/api/account_links/create

lethal prism May 31, 2023, 1:44 AM

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ok i want a STANDARD account

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i created 1 using API

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.....

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how to get pass this??

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it obviously says TEST MODE at the TOP

scarlet stone May 31, 2023, 1:49 AM

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As the guide mentioned https://stripe.com/docs/connect/standard-accounts, you can pre-fill the seller information, so that the seller doesn't have to fill up again when using hosted onboarding page.

There can be cases that more information will be required after completing the flow. You'd need to send seller back to the hosted onboarding page with /v1/account_links

lethal prism May 31, 2023, 1:49 AM

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!&(@#$%)(!&@#$%()&@#$%&*(@#45

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I ALREADY PREFILLED ALL THAT SHIT!@#$!@#$

scarlet stone May 31, 2023, 1:50 AM

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In test mode, it requires real phone number to sign up an account

lethal prism May 31, 2023, 1:50 AM

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scarlet stone In test mode, it requires real phone number to sign up an account

......................................................................................................................................................................................................

scarlet stone May 31, 2023, 1:50 AM

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Can you share the request ID (req_xxx) which the information is prefilled?

lethal prism May 31, 2023, 1:51 AM

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acct_1NDe88GdmjdGve1t this is the account, i don't have the req_xxx

scarlet stone May 31, 2023, 1:53 AM

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This is the creation request: https://dashboard.stripe.com/test/logs/req_3ErChogw7VvQ44

The phone number 0000000000 isn't real phone number, so the hosted onboarding page will prompt seller to provide one again

lethal prism May 31, 2023, 1:54 AM

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..............

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your TEST MODE documentation tells me to use 00000000000000

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now u say need real number.. FOR TESTING....

scarlet stone May 31, 2023, 1:54 AM

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Where did you see that?

lethal prism May 31, 2023, 1:54 AM

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.........................

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https://stripe.com/docs/connect/testing

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

scarlet stone May 31, 2023, 1:57 AM

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If you're referring to https://stripe.com/docs/connect/testing#using-oauth, this is for OAuth flow (legacy integration)

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

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The one you use is recommended account integration

lethal prism May 31, 2023, 1:58 AM

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........

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the docs are in a big mess

scarlet stone May 31, 2023, 1:58 AM

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It requires real phone number to complete the onboarding

lethal prism May 31, 2023, 1:58 AM

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can i use the same phone for all accounts?

scarlet stone May 31, 2023, 1:58 AM

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You should be able to

lethal prism May 31, 2023, 2:08 AM

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hmmmmmmmm

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so if can't?

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need to buy 10 sim cards just to do TESTING?

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omg.... what does the word TEST mean to u guys really?

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why dun we use REAL money for TESTING too

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that would be fun

scarlet stone May 31, 2023, 2:09 AM

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Have you given it a try? You should be able to use the same phone number in test mode

lethal prism May 31, 2023, 2:10 AM

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wait

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what if sellers already have a stripe account? how do they provide it to me?

scarlet stone May 31, 2023, 2:13 AM

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With your current integration, seller will always have a new Stripe account dedicated with you

lethal prism May 31, 2023, 2:15 AM

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so if seller signs up with 3 services, e.g. me, quickbooks and shopify, they will have 3 stripe accounts?

scarlet stone May 31, 2023, 2:16 AM

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Yes!

lethal prism May 31, 2023, 2:16 AM

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🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦 🤦

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ok

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standard is too restrictive

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let's talk CUSTOM accounts

scarlet stone May 31, 2023, 2:18 AM

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This is the same as custom connected accounts that new account will be created

lethal prism May 31, 2023, 2:18 AM

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lethal prism let's talk CUSTOM accounts

how do i let sellers provide stripe all the info ONCE, instead of TWICE?

scarlet stone May 31, 2023, 2:21 AM

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If you use custom connected account, you can set those data in the API: https://stripe.com/docs/connect/identity-verification-api

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Please note that custom connected account doesn't have any Dashboard access

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You should build your own UI for any information to display to the sellers

lethal prism May 31, 2023, 2:30 AM

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scarlet stone Please note that custom connected account doesn't have any Dashboard access

hmm

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what about express?

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i want sellers to have stripe dashboard

scarlet stone May 31, 2023, 2:32 AM

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Express has limited dashboard access like having activity feed and earning chart: https://stripe.com/docs/connect/express-dashboard

If you wish to have full Dashboard access, only Standard account is possible

lethal prism May 31, 2023, 2:34 AM

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ok thanks

scarlet stone May 31, 2023, 2:38 AM

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No problem! Happy to help 😄

lethal prism May 31, 2023, 2:54 AM

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how do i change the details of a STANDARD account? dashboard don't allow..

scarlet stone May 31, 2023, 3:05 AM

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Seller can change the website in https://dashboard.stripe.com/settings/public after logging in to their connected account dashboard

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It can't be changed in platform dashboard

#kbb