Grace_m

[hidden pewter]

What specific error are you seeing with the subscriptions for your indian users?

[olive shuttle]

This is the error I'm getting

But I'm not using either of these SetupIntent or PaymentIntent for the subscription payments

[hidden pewter]

Subscriptions are built on top of Payment/SetupIntents - so if you're using Subscriptions, that means you're implicitly using intents

but backing up for a second - how are you creating/generating these PaymentMethods?

[olive shuttle]

using Stripe.js

[hidden pewter]

You're just creating the PaymentMethod? Why aren't you using a SetupIntent?

[olive shuttle]

yes. currently we are creating it directly using Stripe.js. this was done by someone else long back. I'm handling it now. Actually, I am not sure why it was in this way.

[hidden pewter]

Gotcha

So I'd recommend changing your integration a bit - what are you currently using? Card Element? or PaymentElement?

[olive shuttle]

PaymentElement

[hidden pewter]

Got it - so I'd recommend reading through this doc (https://stripe.com/docs/payments/accept-a-payment-deferred?type=subscription#create-intent)

[olive shuttle]

ok. thanks

[olive shuttle]

Sorry, currently we are using CardElement. Can you suggest a way to fix this?

which one should I use for the subscription payments - a PaymentIntent or SetupIntent?

[hallow temple]

It depends on whether you're taking an initial payment or not. Can you share an example subscription ID?

[olive shuttle]

we are taking initial payment for subscriptions

[hallow temple]

Ok, and have you tried following the doc linked above to confirm the payment from the first invoice using Stripe.js?

[hallow temple]

You should follow through this, and use the card element to confirmCardPayment with the payment intent client secret

Note the docs for RBI compliant subscription creation here: https://stripe.com/docs/india-recurring-payments?integration=subscriptions#subscription-creation

[olive shuttle]

I'm getting the folloeing error while creating the subscriptions since currently we are attaching the payment method directly to the customer.

Also, we're not using either of these SetupIntent or PaymentIntent for the subscription payments

Currently we are creating the payment method directly using Stripe.js

[hallow temple]

Can you share these request IDs?

https://stripe.com/docs/api/request_ids / https://support.stripe.com/questions/finding-the-id-for-an-api-request