#Andreivan
pulsar wigeon
Hi
However, in some cases Stripe accepts a VAT without the country code in the begining. Would that be correct?
Do you have some concrete example ?
You can refer to this guide:
https://stripe.com/docs/billing/customer/tax-ids?#supported-tax-id
For all supported tax id and some example.
Not all example has country code as a prefix.
hard portal
My concrete example would the be italian one I mentioned. If you take the one from this documentation you shared: IT12345678912 and create a subscription for a Italian customer using VAT as 12345678912 it works. However on Stripe dashboard we see it like:
So it kinda automatically creates with country code as HU (Hungary) even though the country location is Itally
pulsar wigeon
For italian VAT you should include IT12345678912, why you want to remove the IT ?
hard portal
You know how users are. I know the correct way would be to add VAT as IT12345678912 but some users simply don't add the country code before and then Stripe accepts that.
My point here would be that for other countries we get an exepction when users try to add VAT without country code. e.g Portugal.
pulsar wigeon
For european vat in general it starts with country code AFAIK.
do you have an example of a live/real vat ?
hard portal
For european vat in general it starts with country code AFAIK.
Tha's exactly my point, so why Stripe API would accept creating a VAT for Italy without the country code.
do you have an example of a live/real vat ?
Yes I do: This is a real VAT we got this issue recently: IT02479320265 so the customer inserted it like 02479320265 and it created that issue adding HU on Stripe
pulsar wigeon
Can you share the requestId or the Customer Id ?
hard portal
Humm, now we asked the customer to add the IT country code so you will see it correctly on the database
Anyway, the customerId is cus_Mnc7hbBRIP8KIS
pulsar wigeon
In that customer I'm seeing the correct VAT display:
https://dashboard.stripe.com/customers/cus_Mnc7hbBRIP8KIS
hard portal
Like I said:
Humm, now we asked the customer to add the IT country code so you will see it correctly on the database
pulsar wigeon
The screenshot you provided is for another customerID , can you share it ?
hard portal
Yes, it's for this one: https://dashboard.stripe.com/test/customers/cus_NxJELgUMx6ASv2
pulsar wigeon
That customer has 12345678912 VAT which is valid for multiple tax ids as mentioned here :
https://stripe.com/docs/billing/customer/tax-ids?#supported-tax-id
That's a test VAT and not a real vat.
This is a test mode customer.
hard portal
Ok, what I can do is to create in test mode with a valid address and a valid VAT. Would that help?
In Production we won't have this issue because our support team needs to manually fix it otherwise we have tax issues
pulsar wigeon
Ok, what I can do is to create in test mode with a valid address and a valid VAT...
In test mode, use a VAT with prefix country code for european codes
pulsar wigeon
In Production we won't have this issue because our support team needs to manuall...
you shouldn't have this issue in production as you'll be using real vat numbers. But don't hesitate to come back if you have any issue regarding this.
pulsar wigeon
This customer is created in your test mode and not in your live mode.
hard portal
Ok. So we updated customer: https://dashboard.stripe.com/customers/cus_Mnc7hbBRIP8KIS
Can you check it now please?
pulsar wigeon
In the dashboard, it's mentioned that's not a valid VAT number.
How does your customer enter the VAT number?
hard portal
Customer enters via our system which behind the scene uses Stripe API https://api.stripe.com/v1/customers
violet viper
Hi there 👋 jumping in as my teammate needs to step away soon. There is a fair bit of context here, would you mind summarizing your current concern for me?
hard portal
Stripe accepts VAT for customers with country location as Italy without the country code IT
violet viper
Sorry, that was a little too summarized, what does that mean?
hard portal
Sorry but did you read my initial question? That would be my best summary
violet viper
Going back now, please bear with me several minutes while I catch up
Alright, so the question is how come when we were provided with a number that didn't match the formatting of an Italian VAT number we didn't assume that was an Italian VAT number?
hard portal
Yes. And maybe more than that. If the VAT number didn't match the formatting of an Italian VAT why not throw an exception like for other countries?
violet viper
I'm not sure I understand the error you're referring to, do you have an example of a request that resulted in that error that I can take a closer look at?
hard portal
So if you try to create a customer with a VAT missing the country code before the number using API https://api.stripe.com/v1/customers stripe returns a code for "tax_id_invalid" however when the country is Italy we don't get this error/validation
rough shadowBOT