#Woku
plucky forum
astral root
Hi there, this doc would help you https://support.stripe.com/questions/how-to-trace-a-refund-using-arns-and-stans
astral root
Can you send me the PaymentIntent ID?
A PaymentIntent ID starts with pi_ and you'll find it in the Payment Dashboard.
dire quest
pi_3NB1XCCghBumLztS11cUD0wG
astral root
OK, this paymentIntent is in require_action status, you need to call stripe.confirmCardPayment in your webpage to launch the 3DS authentication
astral root
Details are explained here https://stripe.com/docs/payments/3d-secure?platform=web#when-to-use-3d-secure
pi_3NAz5kCghBumLztS0k4jR2nK is in requires_action status as well.
dire quest
I'm not understanding what I have to do. Do I have to go on my site?
astral root
OK, so a 3DS flow needs to be inititated at the frontend (i.e., webapge). When a PaymentIntent is in requires_action state, you need to navigate your customer to your website, and call stripe.confirmCardPayment(Payment_intent_client_secret) to let Stripe.js to launch the 3DS so that your customer can authenticate.
dire quest
literally call them with my phone? How can I call that with my phone
astral root
You mean your frontend is a mobile applicaiton?
dire quest
No you said I neex to call stripe.confirmCardPayment(Payment_intent_client_secret)
my frontend if shopify
astral root
OK, so you are using a shopify plugin, am I right?
dire quest
Not for 3ds secure
astral root
I mean did you create the webpage by yourself? or you are using a page provided by Shopify?
astral root
OK, then you should call the stripe.confirmCardPayment(Payment_intent_client_secret) in the webpage you created to launch the 3DS flow.
dire quest
haha im sorry
astral root
https://stripe.com/docs/payments/intents I'd also recommend you to go through this doc to know more about the PaymentIntent lifecycle
dire quest
I cant understand what that code means, could you explain it to me simply - and when you say call, do you mean phone up?
dire quest
https://stripe.com/docs/payments/intents I'd also recommend you to go through th...
let me read it in the meantime
What happens if the client doesnt interact with it?
astral root
No it's not a phone call. I mean API calls.
dire quest
No it's not a phone call. I mean API calls.
thanks.
sorry for the noob question, this is out of my expertise
astral root
Don't worry about it. If you are not familiar with coding, I'd suggest you to work with a web engineer on this.
dire quest
Perfect, thanks
I have 2 seperate questions
How do I get my MCC Merchant Category Code(s) & ARNs (Acquirer Reference Numbers)
I contacted stripe but I believe there is a way to find them.
astral root
I've just sent you the doc about ARNs
dire quest
ah shit you're right, thanks
astral root
I'm not sure if MCC is surfaced in Dashboard, but I know there's a way to retrieve it through API https://stripe.com/docs/connect/setting-mcc#mcc-manual
dire quest
I'm not sure if MCC is surfaced in Dashboard, but I know there's a way to retrie...
thanks
astral root
Since you are already in contact with Stripe support, I think it's be easier from you to get your MCC from them.
dire quest
yeah but idk how long theyll take to respond.
are ARN's different for everyone? Or
as I understood this for them to be the same
astral root
I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact
dire quest
I wish I could help, but this chat is focused on developers and technical questi...
thanks
astral root
What do you want me to help with?
dire quest
converting funds to eur