#Woku

1 messages · Page 1 of 1 (latest)

cerulean axleBOT
faint wyvern
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Hello! What do you mean by "billing descriptors"?

timber kernel
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The billing descriptor is typically a brief description or name associated with your business that customers see when reviewing their transactions.

faint wyvern
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Ah, okay, so this is something you can set in the Dashboard or on individual transactions.

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And then you would need to look at your own code and API requests to find instances of where you might be overriding those defaults.

timber kernel
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Ah okay, thanks

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are you sure thats what you're referring to

faint wyvern
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I'm not sure what that's a screenshot of?

timber kernel
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That screenshot is of a chargeback midigator

faint wyvern
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Yep, sounds like that's what we've been talking about.

timber kernel
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Great, thanks

timber kernel
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btw some context: I'm just setting this up to avoid chargeback issues / pointless holds. It happens too often when you sell to younger demographics, they constantly chargeback their purchases.

faint wyvern
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What are you setting up?

timber kernel
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A chargeback Midigator

faint wyvern
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For the things you're selling with Stripe?

timber kernel
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should I not do that?

faint wyvern
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That's entirely up to you, I'm just trying to make sure I understand.

timber kernel
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Well yeah. As far as I'm informed its perfectly fine to do so.

faint wyvern
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If you're looking for the statement descriptors that will appear on your customer's bank statements for the things you sell them through Stripe that's what we've been talking about.

timber kernel
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Okay great, thanks

faint wyvern
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The defaults are in the Dashboard, and your code can override them for individual transactions.

timber kernel
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whats this?

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rather, where do I find it?

faint wyvern
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That's an input field for merchant category codes.

timber kernel
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Whats stripe's MCC?

faint wyvern
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There isn't just one. I'm looking for where this is set...

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It's somewhere in the Dashboard, I just can't remember where.

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I think it's something you set during onboarding.

timber kernel
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aha.. I have no idea where to find it

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Aha I don't think it's in the dashboard, I think it depends on the kind of services

faint wyvern
timber kernel
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no bro

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:/

faint wyvern
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That's only for connected accounts. Are you using Connect?

timber kernel
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Not familiar with connect

faint wyvern
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Ah, I just confirmed your MCC is not available in the Dashboard.

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You would need to write in to support to ask for it.