pinakinc | Stripe Developers | Page 1

final bloomBOT May 25, 2023, 3:14 PM

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weak spindle May 25, 2023, 3:14 PM

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Hi let's chat in this thread

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Can you describe a little bit more about what's happening?

fickle haven May 25, 2023, 3:14 PM

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hi

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I have created a subscription and attached a test clock

weak spindle May 25, 2023, 3:15 PM

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Ok and issue is you don't receive payment when you advance time?

fickle haven May 25, 2023, 3:15 PM

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yes

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It says that upcoming payment is there

weak spindle May 25, 2023, 3:16 PM

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Can you paste the subscription id here so I can take a look?

fickle haven May 25, 2023, 3:16 PM

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sure

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sub_1NBeOdSBRE7TRroRSH8tUvHq

weak spindle May 25, 2023, 3:19 PM

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That subscription and customer aren't associated with a test clock

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You'll need to follow these docs: https://stripe.com/docs/billing/testing/test-clocks?dashboard-or-api=api

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

fickle haven May 25, 2023, 3:19 PM

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I have attached a test clock to the customer

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what am I doing wrong

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How do I attach a test clock to a subscription

weak spindle May 25, 2023, 3:23 PM

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That's a different customer

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You can see there are no subscriptions

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The subscription would show in that list if it was the right customer

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Make sure you pass the customer id when creating the subscription

fickle haven May 25, 2023, 3:25 PM

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How do I update the subscription

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when I click the customer, I get this page

weak spindle May 25, 2023, 3:27 PM

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You can't change the customer associated with a subscription

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You'll need to create a new sub for the right customer

fickle haven May 25, 2023, 3:28 PM

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Let me create a new customer and then try again

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My new customer

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weak spindle May 25, 2023, 3:34 PM

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Doesn't look like you created it with a test clock

fickle haven May 25, 2023, 3:34 PM

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We are making use of Stripe

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Ours is a proprietory product which makes api calls to stripe

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so I created the customer and then a subscription from our application which gave a call to Stripe

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I want to attach a test clock to this subscription

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is it possible

weak spindle May 25, 2023, 3:36 PM

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Yes

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https://stripe.com/docs/billing/testing/test-clocks?dashboard-or-api=api

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

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Read the guide I sent you previously

fickle haven May 25, 2023, 3:38 PM

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I tried doing that

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but was not working

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because it seems I can only attach test clock to a customer and not a subscription

weak spindle May 25, 2023, 3:40 PM

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Yeah that's how they work

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They're added to the customer

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Then any subscription under that customer will use a test clock

fickle haven May 25, 2023, 3:44 PM

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So I have the test clock attached to the customer

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final bloomBOT May 25, 2023, 3:45 PM

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fickle haven May 25, 2023, 3:46 PM

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weak spindle May 25, 2023, 3:46 PM

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Yep that's the first step

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Just follow the guide I linked

fickle haven May 25, 2023, 3:47 PM

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I tried everything...videos, guides etc

weak spindle May 25, 2023, 3:47 PM

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What isn't working

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The guide I sent should work if you just follow the steps

fickle haven May 25, 2023, 3:48 PM

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recurring payment is not happening

weak spindle May 25, 2023, 3:48 PM

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You haven't created a subscription for that customer yet...

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Look at your screenshot

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No subscription under that customer

fickle haven May 25, 2023, 3:48 PM

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I have created

weak spindle May 25, 2023, 3:48 PM

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Not for that customer

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It would show up

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You need to explicitly pass the customer's id when creating the subscription

fickle haven May 25, 2023, 3:48 PM

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weak spindle May 25, 2023, 3:49 PM

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That's a completely different customer

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Look at the id on the left

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It was never created with a test clock

fickle haven May 25, 2023, 3:49 PM

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The subscription creation takes place in our application when we upgrade

weak spindle May 25, 2023, 3:49 PM

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They may have the same names

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But they're different customer objects entirely

weak spindle May 25, 2023, 3:50 PM

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fickle haven

See how this doesn't have a test clock at the top?

fickle haven May 25, 2023, 3:50 PM

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True but why is that so

weak spindle May 25, 2023, 3:50 PM

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Because you didn't create it with a test clock...

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Like you did the other one

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Under the details pane on the left you can see the customer id

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It's different from the one where you did create a test clock

fickle haven May 25, 2023, 3:51 PM

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I dont have a test clock in our application

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I am attaching it later in stripe

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just to simulate advancing one month

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Am I missing something here

weak spindle May 25, 2023, 3:52 PM

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Yeah

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Please just follow the guide I sent: https://stripe.com/docs/billing/testing/test-clocks?dashboard-or-api=api#setup-simulation

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

fickle haven May 25, 2023, 3:53 PM

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The customer and subscription are added in our application

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ok will try

weak spindle May 25, 2023, 3:53 PM

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You're not passing the customer id with the test clock when you create the subscription

fickle haven May 25, 2023, 3:53 PM

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The subscription is created in our application and does not have cocept of test clock

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Let me reach out to my app team

weak spindle May 25, 2023, 3:55 PM

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Just follow the guide

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Test clocks are set at the customer level

#pinakinc