#szef0
1 messages · Page 1 of 1 (latest)
yes -> pi_3NBcaRF7zH4zp4Qw0VRzGiUI
In this case the payment failed, however, you might get incomplete PI if the customer have initiated the payment but didn't complete it.
It depends on your integration.
but its always after we created scheduled subscription for the customer after first payment - we get Subscription Creation - but its really weird too see that this many customers dont have enough money -> pi_3NBcM2F7zH4zp4Qw0eYccLCi, pi_3NBb5xF7zH4zp4Qw15TcqgJA, pi_3NBaHIF7zH4zp4Qw1TlTWGhM
this are examples just from today
this is how it looks
after first payment with card we create scheduled subscription and it doesnt go through like 90% of the time
dont have enough money
It's not because of lack of money. It seems like the Subscription nor the Customer doesn't have a default Payment Method to charge.
How are you specifying how the Customer will be charged for this Subscription?
This is example subscription id -> sub_1NBbeEF7zH4zp4QwlnHCeAtZ
And customer has the card in the Payment Method
isnt it enough?
we created the subscription with subscription_schedule -> sub_sched_1N0n4wF7zH4zp4Qw07UHHuXS
with this request -> req_4ANC5P4RBVAACs
At least one has to be set:
Subscription.default_payment_method: https://stripe.com/docs/api/subscriptions/create#create_subscription-default_payment_methodCustomer.invoice_settings.default_payment_method: https://stripe.com/docs/api/customers/create#create_customer-invoice_settings-default_payment_method
The Customer can have PMs attached, but the Invoice payments will still fail if invoice_settings.default_payment_method is not set.
even though when I go to Edit Subscription I see this and there is a payment method
it will not work yes?
and other question - can I update scheduled, created subscription and set the default payment method for them?
this is what I see when trying to edit payment method on customer
Yes
You can do this too, yes
when should we add default payment method to customer? can we do this when creating subscription schedule?
Yes, you can also set the PM as default_payment_method on the Subscription/Sub. Schedule itself.
Please, let me know if you have any other questions.