Mak | Stripe Developers | Page 1

thin juniperBOT May 22, 2023, 10:21 AM

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proven zealot May 22, 2023, 10:21 AM

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Hi there!

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How can I help?

lone onyx May 22, 2023, 10:23 AM

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I'm wondering where we can manage any payments taken through Klarna. Someone is asking to be refunded but I can't find where to do so as we moved over to sampay last friday?

proven zealot May 22, 2023, 10:24 AM

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Is your question about the Stripe dashboard or the API? Also what exactly is sampay?

lone onyx May 22, 2023, 10:25 AM

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It is regarding Sampay, the payment intergration we had to do last week as part of an update. Within this payment method, some payments have been taken through Klarna and Clearpay but I can't see where to manage these orders

proven zealot May 22, 2023, 10:26 AM

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Here we know nothing about Sampay, so maybe you should ask Sampay for support?

thin juniperBOT May 22, 2023, 10:27 AM

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lone onyx May 22, 2023, 10:30 AM

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Where can we find the sampay support?

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The klarna account seems to be attatched to stripe now samcart

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not*

true forge May 22, 2023, 10:34 AM

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lone onyx Where can we find the sampay support?

This channel is for Stripe API related integration questions.

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We don't know Sampay. you need to reach out to the person that is maintaining your integration.

icy tangle May 22, 2023, 11:37 AM

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Hi! I'm taking over from my colleague. Please, let me know if you have any other questions.

#Mak