#Cédric Morelle
paper forge
Hi
Can you share the Subscription Id or the event Id ?
sacred compass
evt_1NAUJhAslfugMFd95YzPVokV
it's in test mode
In fact I have been using the card test 4242 xxxx xxxx 4242
but why did it set as failed here ?
paper forge
`evt_1NAUJhAslfugMFd95YzPVokV`
this isn't the event id you are showing in the screenshot
can you please copy past that eventId here ?
sacred compass
evt_1NAUJhAslfugMFd95YzPVokV
paper forge
This event is customer.updated and not invoice.payment_failed
sacred compass
evt_1NAUJdAslfugMFd9xOe3gWjX
paper forge
The confirm request (req_GwFKejcphKOtaO) of the PaymentIntent, returned a 3DS authentication action. Your frontend need to handle these actions.
You need to follow this guide, step by step, in order to cover this use case (if you are using Stripe Elements)
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements
sacred compass
The confirm request (req_GwFKejcphKOtaO) of the PaymentIntent, returned a 3DS au...
what do you mean my frontend need to handle these actions? Of course I have been following carefully this guide
go there and click on "go Premium"
then make sure to select the first option
paper forge
There wasn't a 3ds action when confirming the payment? in this step:
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#complete-payment
sacred compass
the anchor #complete-payment does not refer to anything in your link 😦
this is my file may be you could tell me what I have done wrong for checking 3DS ?
paper forge
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements
Can you scroll down to "Complete payment" section please ?
sacred compass
which number section is it ?
paper forge
it shoul dbe 6
sacred compass
is there much modification needed in my file there #1110115127992254544 message ?
civic ploverBOT
unreal adder
Hi! I'm taking over this thread.
sacred compass
ok
unreal adder
I see the subscription is active with all invoices paid. So can you clarify what exactly is the issue? sub_1NAUIkAslfugMFd92mTsQH46
sacred compass
it seems the way I handled this file #1110115127992254544 message is not correct for 3DS. and even when I'm using the test card 4242 4242 4242 4242 it creates an event
invoice.payment_failed (and it trigger our webhook for such case)
unreal adder
Can you share the event Id (evt_xxx) for the invoice.payment_failed?
sacred compass
evt_1NAUJdAslfugMFd9xOe3gWjX
unreal adder
Thanks! Give me a few minutes to look into this.
This event was not triggered when you created the subscription, but when you tried to confirm the PaymentIntent here: https://dashboard.stripe.com/test/logs/req_GwFKejcphKOtaO
Which to me looks expected, since the PaymentIntent then moved in a succeeded status after 3DS was requested.
sacred compass
Sorry I'm totally lost now
Is there something missing in my file #1110115127992254544 message to handle 3DS ?
I tried and it ended to tell me the payment was confirmed
unreal adder
Why do you think something is missing? I don't really understand the issue.
sacred compass
with my current configuration I set here, do I handle properly the 3DS scenario or did I forgot something ?
unreal adder
It looks correct to me!
If you have an example of a PaymentIntent ID that had an issue, please share it here.
sacred compass
This event was not triggered when you created the subscription, but when you tri...
I need to perform more tests. Thanks for your help will open a new request if I have to handle issue with 3DS
thanks a lot
for your patience
unreal adder
Note that if your question was "why the 4242 card triggered 3DS", the answer is because you have a radar rule "Request 3Ds if 3DS is supported".