Diac | Stripe Developers | Page 1

scenic vectorBOT May 19, 2023, 1:26 PM

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steel horizon May 19, 2023, 1:27 PM

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How are you accepting apple pay? Payment Request button, Payment Element, Checkout, etc?

smoky mauve May 19, 2023, 1:28 PM

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Payment Element

steel horizon May 19, 2023, 1:29 PM

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Where do you see the "Payment Not Completed" error?

smoky mauve May 19, 2023, 1:30 PM

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I send you a video

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steel horizon May 19, 2023, 1:31 PM

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Interesting. Ok so it's in the actual apple pay modal

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Can you share a payment intent ID where this is happening?

smoky mauve May 19, 2023, 1:33 PM

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Sure but you will not see any log but the payment_intent.created event, one moment

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"id": "pi_3N9TROA6OnM64hZc1HmlUBRY"

steel horizon May 19, 2023, 1:34 PM

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Are you using a VPN?

smoky mauve May 19, 2023, 1:34 PM

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no

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I tried with many cards

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and different apple device with different account and wallet

steel horizon May 19, 2023, 1:35 PM

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All on the same network though?

smoky mauve May 19, 2023, 1:35 PM

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yes

steel horizon May 19, 2023, 1:35 PM

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It was loading a long time. Is your network connectivity slow?

smoky mauve May 19, 2023, 1:36 PM

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no

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all my tries with normal credit card, by the stripe form, works fine

steel horizon May 19, 2023, 1:37 PM

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Yeah when googling this error it appears to be an apple pay specific issue

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Seems a fair amount of people are having this issue with their wallet

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Have you paid with your apple pay wallet recently successfully?

smoky mauve May 19, 2023, 1:37 PM

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I'm sorry but i contacted apple already

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we checked and it is all fine

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yes i use it often

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I can give you a screenshot of a network activity i log during the process

steel horizon May 19, 2023, 1:38 PM

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Sure that would help

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You're using a real card in your apple pay wallet right?

smoky mauve May 19, 2023, 1:39 PM

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I hope it doesnt hide sensible information

steel horizon May 19, 2023, 1:39 PM

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Are you on the latest version of ios

smoky mauve May 19, 2023, 1:40 PM

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yes

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in this case is MacOS

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but on my iphone with iOS nothing change

steel horizon May 19, 2023, 1:43 PM

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Weird

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Can you share your code?

smoky mauve May 19, 2023, 1:44 PM

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js code?

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📎 message.txt

steel horizon May 19, 2023, 2:03 PM

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Ok let me try to see if a colleague know what's happening here

smoky mauve May 19, 2023, 2:04 PM

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ok thx

earnest trout May 19, 2023, 2:17 PM

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@smoky mauve your code seems a bit confusing, you are using both a PaymentRequestButton and the PaymentElement. Is it the PaymentRequestButton giving you the error?

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your code for the PaymentRequestButton is incomplete, you have not implemented the event listener for the "paymentmethod" event that happens when the user is finished in the popup : https://stripe.com/docs/stripe-js/elements/payment-request-button?client=html#html-js-complete-payment .

not having that code will 100% cause this error of the page spinning for 30 seconds and then giving a "not completed' error so that's what you need to add/fix.

smoky mauve May 19, 2023, 2:20 PM

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PaymentRequestButton is not giving me errors, I added that peace of code because without it the Appla Pay button doesnt appear

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is it correct if I still use it completing the code has you suggested?

earnest trout May 19, 2023, 2:21 PM

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smoky mauve PaymentRequestButton is not giving me errors, I added that peace of code becaus...

in the video though you are clicking the PaymentRequestButton

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so I think you're mistaken and that is where you get the error.

smoky mauve May 19, 2023, 2:21 PM

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yes I want it

earnest trout May 19, 2023, 2:22 PM

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smoky mauve is it correct if I still use it completing the code has you suggested?

not sure what you mean, but your code is not complete and if you want to use the PaymentRequestButton you need to implement that step from the docs and finish the code

smoky mauve May 19, 2023, 2:22 PM

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ok I try now to complete the code

#Diac